IHOP

General Manager

IHOP

Alpharetta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to IHOP, where we serve up delicious pancakes and a warm, welcoming atmosphere to our customers every day. We are currently seeking a passionate and driven individual to join our team as a General Manager. As the leader of our restaurant, you will have the opportunity to oversee all aspects of operations, drive sales, and develop a strong team. If you have a strong background in restaurant management, excellent communication skills, and a dedication to providing exceptional customer service, we want to hear from you. Join us at IHOP and be a part of a dynamic and successful team.

  1. Oversee all aspects of restaurant operations, including but not limited to, food preparation, customer service, and employee management.
  2. Develop and implement strategies to increase sales and revenue.
  3. Monitor and maintain high levels of customer satisfaction by ensuring quality service and food.
  4. Train, mentor, and motivate employees to provide exceptional service and maintain a positive work environment.
  5. Manage staff schedules and ensure adequate coverage during peak business hours.
  6. Monitor and control expenses to ensure profitability.
  7. Handle customer complaints and resolve issues in a timely and professional manner.
  8. Conduct regular staff meetings to communicate company updates, review performance, and address any concerns.
  9. Maintain cleanliness and hygiene standards in the restaurant at all times.
  10. Adhere to all company policies and procedures, including safety and security protocols.
  11. Collaborate with the corporate team on marketing initiatives and promotions.
  12. Stay updated on industry trends and competition to make informed business decisions.
  13. Prepare and manage budgets and financial reports.
  14. Ensure compliance with all local, state, and federal regulations.
  15. Provide regular reports and updates to upper management.
Where is this job?
This job is located at Alpharetta, GA, USA
Job Qualifications
  • Extensive Experience In The Restaurant Industry, Preferably In A Management Role.

  • Strong Leadership Skills And The Ability To Motivate And Manage A Team Effectively.

  • Excellent Communication And Interpersonal Skills, With The Ability To Interact With Both Customers And Employees.

  • Proficiency In Financial Management, Including Budgeting, Forecasting, And Analyzing Financial Reports.

  • Knowledge Of And Commitment To Upholding Food Safety And Sanitation Standards.

Required Skills
  • Strategic Planning

  • Communication

  • Time Management

  • Marketing

  • Problem Solving

  • Organizational Skills

  • Leadership

  • customer service

  • Team Building

  • Financial Management

  • Training and Development

  • Menu Development

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a General Manager in Alpharetta, GA, USA is between $95,000 and $150,000 per year. However, this can vary depending on factors such as the size and industry of the company, the individual's level of experience, and their specific job responsibilities.

Additional Information
IHOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 4th, 2024
Apply BeforeMay 22nd, 2025
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About IHOP

IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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