IHOP

Host/Hostess

IHOP

Washington, DC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At IHOP, we strive to provide an exceptional dining experience for every guest that walks through our doors. We are looking for a passionate and enthusiastic Host/Hostess to join our team and provide courteous and friendly service to all guests. The ideal candidate will be an excellent communicator, customer service-oriented, and have a passion for hospitality.Qualifications:• Minimum of 1 year previous experience in a customer service role• Ability to stay organized and multitask in a fast-paced environment• Excellent communication and customer service skills• Ability to work in a team environment• Ability to stand for long periods of time• Basic Math skills• Must be flexible and available to work varied shifts including nights and weekends

Responsibilities: • Greet and seat guests in a friendly and courteous manner • Answer phone calls and take reservations • Maintain wait list and assign tables • Monitor restaurant for empty and cleaned tables • Coordinate with wait staff and kitchen staff to ensure timely service • Respond to customer inquiries and complaints in a timely and professional manner • Ensure cleanliness and organization of dining room and lobby area • Process payments and complete end of shift reports • Receive and store supplies and keep inventory of items • Adhere to all safety and sanitation regulations

Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multitask

  • Ability To Work In A Team Environment

  • Ability To Handle Customer Complaints

  • Knowledge Of Ihop Menu

  • Strong Communication And Interpersonal Skills

  • Detail-Oriented And Organized

Required Skills
  • organized

  • Multitasking

  • Listening

  • Serving

  • Cleaning

  • Problem-Solving

  • Adaptable

  • Cashiering

  • Upselling

  • Knowledgeable

  • communicating

  • Greeting

  • Resolving

  • Interacting

  • Seating

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Host/Hostess in Washington, DC, USA is between $14.00 and $17.00 per hour. This salary range may vary depending on the restaurant or other establishment, experience, and other factors.

Additional Information
IHOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2023
Apply BeforeMay 22nd, 2025
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About IHOP

IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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