IHOP

Server

IHOP

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to IHOP, the home of delicious pancakes and friendly service! We are currently seeking a dedicated and enthusiastic Server to join our team. As a Server at IHOP, you will play a crucial role in creating a positive dining experience for our guests. If you have a passion for providing exceptional customer service and a love for pancakes, we want to hear from you. Join us in our mission to serve up happiness, one plate at a time.

  1. Greeting and welcoming guests in a friendly and professional manner.
  2. Providing excellent customer service by anticipating and fulfilling guests' needs.
  3. Taking and accurately recording food and beverage orders from guests.
  4. Communicating special requests or dietary restrictions to the kitchen staff.
  5. Delivering food and beverages to guests in a timely and efficient manner.
  6. Checking on guests throughout their dining experience to ensure satisfaction.
  7. Handling payment and processing orders accurately.
  8. Maintaining a clean and organized work area.
  9. Collaborating with team members to ensure smooth and efficient service.
  10. Adhering to all food safety and sanitation guidelines.
  11. Resolving any guest complaints or issues promptly and professionally.
  12. Upselling and promoting menu items to increase sales.
  13. Assisting with opening and closing duties as needed.
  14. Continuously learning about menu items, promotions, and restaurant policies.
  15. Representing the IHOP brand with enthusiasm and positivity.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Previous Experience In A Restaurant Or Customer Service Setting, Preferably In A Fast-Paced Environment.

  • Knowledge Of Food And Beverage Menu Items, Including Dietary Restrictions And Special Requests.

  • Ability To Multitask And Prioritize Tasks Efficiently, While Maintaining A Positive Attitude And Providing Excellent Customer Service.

  • Strong Communication And Teamwork Skills, With The Ability To Collaborate With Kitchen Staff And Other Servers To Ensure A Smooth Dining Experience For Guests.

  • A Flexible Schedule And Availability To Work Weekends And Holidays.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Organization

  • Problem-Solving

  • Food Handling

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Server in Durham, NC, USA is $8.00 - $15.00 per hour. This can vary depending on the specific establishment, experience, and tips received.

Additional Information
IHOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 4th, 2024
Apply BeforeMay 22nd, 2025
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About IHOP

IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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