IKEA

Customer Service and Returns Associate

IKEA
Stoughton, MA 02072, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

IKEA is looking for an enthusiastic, customer-centric individual to join our team as a Customer Service and Returns Associate. As part of our store operations team, you will be a key contributor in delivering an exceptional customer service experience to our valued customers. You will need excellent communication and interpersonal skills, an eye for detail, and a passion for helping others. If you are a motivated, hardworking individual looking to join an innovative and fun team, then this could be the perfect opportunity for you!

Where is this job?
This job is located at Stoughton, MA 02072, USA
Job Qualifications

  • Good Communication Skills

  • Flexibility To Work Various Shifts

  • Strong Customer Service Orientation

  • Ability To Work Independently And In A Team Environment

  • Experience With Microsoft Office Suite

  • Ability To Troubleshoot And Problem Solve

  • Knowledge Of Ikea Products And Processes

  • Willingness To Learn And Apply New Technologies

Required Skills

  • Communication

  • Negotiation

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

  • Quality-Assurance

  • Product-Knowledge

  • Customer-Support

  • Returns-Processing

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service and Returns Associate in Stoughton, MA 02072, USA is between $31,275 and $40,052. This is based on the experience and education level of the applicant.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 4th, 2023
Apply BeforeMay 22nd, 2025
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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