Customer Service Specialist

IKEA is looking for an enthusiastic, customer-oriented individual to join our team as a Customer Service Specialist! In this role, you will be responsible for providing an outstanding customer experience, addressing customer inquiries, and providing solutions to customer issues.We are looking for someone with strong interpersonal skills and excellent communication skills. You should have a friendly, professional demeanor and be a problem solver. A minimum of one year of customer service experience is required, and previous experience in a retail setting is preferred.We are looking for someone who is passionate about customer service and is a team player. If you are excited to join our team and make a difference in the lives of our customers, we'd love to hear from you!

Responsibilities:

• Handle customer inquiries and complaints in a professional and courteous manner. • Provide outstanding customer service to ensure customer satisfaction. • Utilize problem-solving skills to address customer issues and determine appropriate solutions. • Maintain a friendly, professional demeanor while interacting with customers. • Ensure customers have a positive experience when interacting with IKEA. • Communicate effectively with customers to identify and address their needs. • Maintain accurate records of customer interactions. • Stay up-to-date on IKEA’s products, services, and policies. • Collaborate with other team members to ensure customer service excellence. • Follow all company policies and procedures. • Other duties and responsibilities as assigned.

According to JobzMall, the average salary range for a Customer Service Specialist in Wembley, UK is £23,000 to £31,000 per year. This range can be affected by a variety of factors, such as experience, education level, and employer.

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.