Logistics Operations Specialist

We at IKEA are looking for a talented Logistics Operations Specialist who is passionate about providing exceptional customer service and adept at working in a high-volume operations environment. Our ideal candidate is a detail-oriented problem solver with strong organizational and communication skills.The Logistics Operations Specialist will be responsible for ensuring that all customer orders are fulfilled and shipped in a timely manner. The successful candidate will be responsible for working with our third-party logistics provider to meet customer needs and develop and maintain effective relationships with customers. In addition, they will be responsible for managing the shipping process, tracking shipments, and overseeing the returns process.To be successful in this position, a minimum of 3 years of experience in logistics operations is required. The ideal candidate will have a Bachelor’s degree in Supply Chain Management or a related field and be proficient in Microsoft Office, particularly Excel. Knowledge of warehouse operations and inventory management is preferred. A positive attitude and a commitment to providing excellent customer service are essential.If you have the skills and experience to excel in this role, we look forward to hearing from you.

Responsibilities:

1. Ensure customer orders are fulfilled and shipped in a timely manner.
2. Develop and maintain effective relationships with customers.
3. Manage the shipping process, tracking shipments, and overseeing the returns process.
4. Work with our third-party logistics provider to meet customer needs.
5. Monitor inventory levels and order supplies as needed.
6. Maintain accurate records and update customer information as needed.
7. Troubleshoot any issues that may arise with orders or shipments.
8. Ensure compliance with all applicable laws and regulations.
9. Provide excellent customer service.
10. Monitor trends in the industry and make suggestions for improvement.

According to JobzMall, the average salary range for a Logistics Operations Specialist in Tampa, FL, USA is $47,000 to $70,000 per year. This range is based on salaries reported by employers and employees.

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.