Retail Cashier and Customer Service Associate

Welcome to the world of IKEA, where we strive to create a better everyday life for the many people. We are currently seeking a friendly and customer-oriented individual to join our team as a Retail Cashier and Customer Service Associate. As the face of our brand, you will play a crucial role in providing exceptional service to our valued customers while also ensuring smooth and efficient operations at the checkout. If you are passionate about delivering outstanding customer experiences and have a knack for multitasking, we want to hear from you! Join us and be a part of a dynamic and diverse team at IKEA.

1. Greet and welcome customers to the store with a friendly and positive attitude.
2. Provide excellent customer service by addressing customer inquiries and concerns in a professional and timely manner.
3. Process sales transactions accurately and efficiently using the point-of-sale system.
4. Handle cash, credit, and debit card payments and maintain accurate records of all transactions.
5. Ensure that all products are properly scanned and priced, and that all discounts and promotions are applied correctly.
6. Maintain a clean and organized checkout area, including restocking bags, receipt paper, and other supplies.
7. Assist customers with finding products and navigating the store, as needed.
8. Remain knowledgeable about IKEA products, services, and store policies in order to provide accurate information to customers.
9. Collaborate with other team members to ensure a smooth and efficient checkout process.
10. Uphold IKEA's values and brand image by consistently providing a positive and welcoming environment for customers.
11. Handle customer complaints and escalate issues to the appropriate department, if necessary.
12. Participate in ongoing training and development programs to enhance customer service skills and product knowledge.
13. Adhere to all cash handling and security procedures to ensure the safety of customers and co-workers.
14. Work closely with the sales and stock teams to ensure inventory accuracy and availability.
15. Maintain a professional appearance and demeanor at all times while representing the IKEA brand.
16. Continuously seek opportunities to improve the customer experience and provide feedback to management.
17. Follow all safety and security policies to maintain a safe and secure environment for customers and co-workers.
18. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Retail Cashier and Customer Service Associate in Orlando, FL, USA is $9-$12 per hour. This may vary depending on the specific company and the candidate's level of experience. Some employers may also offer additional benefits such as health insurance, paid time off, and bonuses.

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.