Retail Customer Experience Manager

Leads the Active Selling (Sales), Loyalty (Customer Retention), and Customer Service functions and ensures they are meeting metrics and productivity goals by developing and executing effective business plans. Actively participates in the store steering team by contributing, creating, and implementing store strategies and actions, leading the business in a multichannel retail environment. Accountable for a strong strategic understanding of the customer, market, and community to enable a better local connection. Utilizes customer insights to improve customer satisfaction and ensure a seamless shopping experience from home to home.

According to JobzMall, the average salary range for a Retail Customer Experience Manager in Ikea Way, Stoughton, MA, USA is $53,000 - $74,000. This salary range may vary depending on the size of the store and the experience of the manager.

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.