Johnson & Johnson

Analyst Customer Support

Johnson & Johnson

Irvine, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Johnson & Johnson, we are seeking an experienced, high-performing Analyst Customer Support to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients. This position requires a combination of technical and customer service skills, as well as the ability to think creatively and solve problems.The ideal candidate will have a minimum of 3 years of customer service experience and a solid background in IT and/or customer service. We are looking for someone with excellent communication and interpersonal skills, who is able to maintain a professional demeanor when dealing with clients. The successful candidate must be organized, detail-oriented, and able to multitask in a fast-paced environment. A strong understanding of customer service principles and practices is essential for success in this role.If you are an enthusiastic, highly organized professional with a passion for providing excellent customer service, we want to hear from you!

Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Analytical Thinking

  • Excellent Communication Skills

  • Ability To Multitask

  • Problem Solving Skills

  • Knowledge Of Customer Service Principles

  • Ability To Work In A Team

  • Familiarity With Crm Software

  • Knowledge Of Johnson & Johnson's Products

Required Skills
  • Process Improvement

  • Troubleshooting

  • Data Analysis

  • Communication

  • Technical Support

  • Product knowledge

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Reporting

  • Customer Relations

  • customer satisfaction

  • Problem-Solving

  • Process mapping

  • Problem Identification

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Analyst Customer Support in Irvine, CA, USA is between $50,000 and $90,000 per year. The exact salary depends on the company, the job duties, the experience of the employee, and other factors.

Additional Information
Johnson & Johnson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 26th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Johnson & Johnson

Johnson & Johnson is an investment holding company with interests in health care products. It engages in research and development, manufacture and sale of personal care hygienic products, pharmaceuticals and surgical equipment. The company operates through the following business segments: Consumer, Pharmaceutical and Medical Devices.

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