
Analyst Customer Support
At Johnson & Johnson, we are seeking an experienced, high-performing Analyst Customer Support to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients. This position requires a combination of technical and customer service skills, as well as the ability to think creatively and solve problems.The ideal candidate will have a minimum of 3 years of customer service experience and a solid background in IT and/or customer service. We are looking for someone with excellent communication and interpersonal skills, who is able to maintain a professional demeanor when dealing with clients. The successful candidate must be organized, detail-oriented, and able to multitask in a fast-paced environment. A strong understanding of customer service principles and practices is essential for success in this role.If you are an enthusiastic, highly organized professional with a passion for providing excellent customer service, we want to hear from you!
Analytical Thinking
Excellent Communication Skills
Ability To Multitask
Problem Solving Skills
Knowledge Of Customer Service Principles
Ability To Work In A Team
Familiarity With Crm Software
Knowledge Of Johnson & Johnson's Products
Process Improvement
Troubleshooting
Data Analysis
Communication
Technical Support
Product knowledge
Organizational Skills
Conflict Resolution
customer service
Reporting
Customer Relations
customer satisfaction
Problem-Solving
Process mapping
Problem Identification
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Analyst Customer Support in Irvine, CA, USA is between $50,000 and $90,000 per year. The exact salary depends on the company, the job duties, the experience of the employee, and other factors.
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Johnson & Johnson is an investment holding company with interests in health care products. It engages in research and development, manufacture and sale of personal care hygienic products, pharmaceuticals and surgical equipment. The company operates through the following business segments: Consumer, Pharmaceutical and Medical Devices.

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