Student Loan Counselor

Place outbound calls, send letters, and send emails to contact delinquent borrowers and advise them of their repayment responsibility and options. Receive phone calls from students, answering their questions regarding their loans and repayment options. Counsel borrowers regarding the requirements for deferment, forbearance, rehabilitation. Obtain completed deferment and forbearance forms from borrowers and submit them to the appropriate servicers in accordance with department guidelines. Track and report contact and cure activities in accordance with departmental guidelines. Follow approved scripts and use approved letters in student contact activities to ensure compliance with company and regulatory requirements. Skip-trace borrowers and update student database (CampusVue) with new demographics.

According to JobzMall, the average salary range for a Student Loan Counselor is between $30,000 and $50,000 per year. This range may vary depending on the experience of the counselor and the location of the job. It is also important to note that Student Loan Counselors may receive additional compensation in the form of bonuses, commissions, and other benefits.

Kaplan, Inc. is an American for-profit corporation that provides educational and training services to colleges, universities, businesses and individuals around the world. Founded in 1938 by Stanley Kaplan, the company offers a variety of test preparation, certifications and student support services.