Kiehl’s Since 1851

Skincare Expert

Kiehl’s Since 1851

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Kiehl’s Since 1851 is seeking an experienced Skincare Expert to join our team. We’re looking for a passionate and knowledgeable individual to provide our customers with the highest level of service and advice. As a Skincare Expert, you’ll be the face of Kiehl’s and will be responsible for providing a luxurious and personalized experience for our clients.To be successful in this role, you must have a strong knowledge of and passion for skincare, a knack for customer service, and an eagerness to learn about our products. You must also have a positive attitude and excellent communication skills. Previous experience in a customer service or sales role is a plus. If you’re looking to join a fast-paced, dynamic team and you feel you have the qualifications to fill this role, we’d love to hear from you.

Responsibilities:

  1. Provide customers with high-level service and advice on skincare products.
  2. Educate customers on Kiehl’s products and their benefits.
  3. Assist customers in selecting the best skincare products for their individual needs.
  4. Develop and maintain relationships with customers to ensure customer satisfaction.
  5. Maintain product knowledge and stay up-to-date on new product launches.
  6. Support sales initiatives and actively promote Kiehl’s products and services.
  7. Answer customer inquiries and resolve any issues that may arise.
  8. Provide an enjoyable and personalized customer experience.
  9. Monitor inventory levels and ensure product availability.
  10. Assist in maintaining a tidy and organized workspace.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • At Least Years Of Experience In The Skincare/Cosmetics Industry

  • Excellent Communication And Customer Service Skills

  • Strong Knowledge Of Kiehl's Product Lines

  • Ability To Make Personalized Product Recommendations

  • Ability To Maintain A Clean And Organized Work Area

  • Ability To Use Pos (Point Of Sale) Systems

  • Knowledge Of Common Skin Conditions And Treatments.

Required Skills
  • Inventory Management

  • Product knowledge

  • customer service

  • Customer Care

  • Merchandising

  • Retail Sales

  • Problem-Solving

  • Sales strategies

  • Beauty Advice

  • Makeup Artistry

  • Brand Loyalty

  • Cosmetics Application

  • Skin Analysis

  • Facial Treatment

  • Skincare Routine

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Negotiation Skills

Compensation

According to JobzMall, the average salary range for a Skincare Expert in New York, NY, USA is $29,424 - $41,888 per year.

Additional Information
Kiehl’s Since 1851 is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 22nd, 2023
Apply BeforeMay 22nd, 2025
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About Kiehl’s Since 1851

Kiehl's LLC is an American cosmetics brand retailer that specializes in skin, hair, and body care products. It started as a single pharmacy in Manhattan at Third Avenue and East 13th Street in 1851. Kiehl's was purchased by the L'Oréal Group in 2000 and has 65 stores in the United States and 400 stores worldwide as of 2015, with over 1,000 points of sale supplemented by sales in department stores, select airport locations, as well as independent stock lists. In contrast to its market competitors, Kiehl's is distinguished for its unorthodox marketing approach, exceptionally large male clientele base, and its products' simple and straightforward packaging.

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