Kohl's

Frequently Asked Questions about Kohl's Careers

Looking for more information about Kohl's, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

Does Kohl's provide health insurance?

Yes, Kohl's provides health insurance to its regular full-time and part-time employees. The coverage includes medical, dental, and vision benefits.

How long is the probationary period for new employees at Kohl's?

The probationary period for new employees at Kohl's is 90 days.

Does Kohl's provide job relocation assistance?

Kohl's does not typically offer job relocation assistance to its employees. However, some positions may include relocation assistance as part of the job offer.

Does Kohl's offer any additional benefits for employees?

Yes, Kohl's offers several benefits for employees. These benefits include health and wellness programs, paid time off, employee discounts, employee referral bonuses, tuition reimbursement, and 401(k) retirement plans.

What kind of advancement opportunities are available at Kohl's?

Kohl's offers a wide range of advancement opportunities for motivated individuals. Kohl's encourages employees to develop their skills and experience through its Career Development Program, which offers continuing education, job shadowing, mentoring, and other professional development opportunities. Additionally, Kohl's offers competitive salaries, bonus opportunities, and career paths in retail management, corporate positions, and support services.

Does Kohl's offer paid time off?

Yes, Kohl's offers paid time off to eligible employees. The exact amount of paid time off varies based on the employee's position and length of service.

What do I need to bring to my job interview at Kohl's?

For your job interview at Kohl's, you should bring a few copies of your resume, a portfolio of your past work (if applicable), a list of references, and a pen and notebook to take notes. Additionally, you should dress in business attire and be prepared to answer questions about your experience and qualifications.

Is there a dress code for job interviews at Kohl's?

Yes, there is a dress code for job interviews at Kohl's. Candidates should dress in business-casual attire, such as khakis or dress pants with a collared shirt or blouse, or a dress or skirt.

What is the interview process like at Kohl's?

The interview process at Kohl's typically begins with a phone interview. During this call, the interviewer will ask questions to get to know you and to find out if you would be a good fit for the position. After the phone interview, you may be asked to come in for an in-person interview. During the in-person interview, you will likely be asked more questions about your qualifications, experience, and your ability to handle different types of customer service situations. Depending on the position, you may also be asked to take part in a group interview or a tour of the store.

What is the expected performance standard for Kohl's employees?

Kohl's expects its employees to provide excellent customer service, be honest and dependable, and adhere to company policies and procedures. Additionally, employees should demonstrate a professional attitude and appearance, be punctual and reliable, and strive to exceed customer expectations.

How does Kohl's handle performance reviews?

Kohl's uses a system of performance reviews called the Quality Performance System (QPS). This system evaluates an employee's performance during the year and assigns a rating from 1 (low performance) to 5 (high performance). This rating is based on several factors, including customer service, attendance, and job knowledge. Employees receive feedback from their supervisors and are given the opportunity to discuss their performance and any areas for improvement. At the end of the review, employees receive an overall score and a wage increase or bonus based on their performance.

Are there any other employee benefits available at Kohl's?

Yes, Kohl's offers a number of other employee benefits, including health, dental, and vision insurance; 401(k) plans; employee discounts; paid time off; tuition assistance; flexible scheduling; and an employee assistance program.

Does Kohl's offer any employee recognition programs?

Yes, Kohl's does offer employee recognition programs. These programs include spot awards, length of service awards, employee of the month awards, and Kohl's Cash incentives.

Does Kohl's offer any employee discounts?

Yes, Kohl's offers a 15% employee discount on most regular-priced items.

What is the dress code for Kohl's employees?

The dress code for Kohl's employees is typically a professional, neat, and well-maintained appearance. This includes khaki pants, skirts, or shorts, a collared shirt or blouse, and closed-toe shoes.

Does Kohl's offer career development programs?

Yes, Kohl's does offer career development programs. The Kohl's Career Development Program (KCDP) provides employees with the opportunity to learn and develop new skills, gain knowledge and experience in a variety of areas, and receive guidance from Kohl's career advisors.

What is Kohl's?

Kohl's is a large department store chain in the United States. It carries a wide selection of apparel, home decor, kitchen items, accessories, and more. Customers can also use Kohl's Cash and Rewards to get discounts off their purchases.

What is the average salary for Kohl's employees?

According to JobzMall, the average salary for Kohl's employees is $12.32 per hour.

Does Kohl's offer on-the-job training?

Yes, Kohl's does offer on-the-job training for many positions. The specific training varies by position, but may include customer service, cashiering, merchandising, and more.

Does Kohl's offer tuition reimbursement?

Kohl's does not offer tuition reimbursement.