Welcome to Sephora at Kohl's - where beauty meets convenience! We are seeking a passionate and knowledgeable Beauty Advisor to join our team. As a Beauty Advisor, you will have the opportunity to showcase your expertise and help our customers discover their unique beauty needs. Our ideal candidate is someone who thrives in a fast-paced environment, has a love for all things beauty, and enjoys building relationships with clients. If you have a strong understanding of the latest beauty trends and products, a friendly and approachable personality, and are dedicated to providing exceptional customer service, then we want to hear from you!
- Greet and welcome customers to Sephora at Kohl's with a friendly and approachable demeanor.
- Provide exceptional customer service by actively listening to customers, understanding their unique beauty needs, and recommending suitable products.
- Maintain a deep knowledge and understanding of the latest beauty trends and products in order to confidently advise customers and provide recommendations.
- Build and maintain strong relationships with customers to promote brand loyalty and increase sales.
- Assist customers with product selection, testing, and application to ensure a positive and personalized shopping experience.
- Educate customers on product features, benefits, and usage to enhance their understanding and satisfaction with their purchases.
- Stay up-to-date on all promotions, events, and new product launches to effectively communicate and drive sales.
- Collaborate with team members to ensure a clean, organized, and visually appealing store environment.
- Meet and exceed sales goals by actively promoting and cross-selling products.
- Handle customer complaints and concerns in a professional and timely manner.
- Continuously seek opportunities to improve and enhance the customer experience.
- Complete all necessary training and maintain a high level of product knowledge to provide accurate and reliable information to customers.
- Adhere to all company policies and procedures, including those related to inventory management, cash handling, and loss prevention.
- Perform other duties as assigned by management to support the overall success of the store.
Extensive Knowledge Of Beauty Products: A Beauty Advisor At Sephora Must Have A Deep Understanding Of Different Beauty Products, Including Makeup, Skincare, And Haircare. They Should Be Able To Confidently Recommend Products To Customers Based On Their Needs And Preferences.
Sales And Customer Service Skills: As A Beauty Advisor, You Will Be Responsible For Driving Sales And Meeting Customer Satisfaction Goals. Therefore, You Should Possess Excellent Sales And Customer Service Skills, Including The Ability To Build Relationships With Customers And Upsell Products.
Beauty Industry Experience: Previous Experience In The Beauty Industry Is Highly Desirable For This Role. A Strong Background In Cosmetics, Skincare, Or Haircare Will Give You A Better Understanding Of The Products And Services Offered At Sephora.
Excellent Communication And Interpersonal Skills: Being A Beauty Advisor Means Interacting With A Diverse Range Of Customers, So Exceptional Communication And Interpersonal Skills Are Essential. You Should Be Able To Effectively Communicate With Customers, Co-Workers, And Management In A Professional And Friendly Manner.
Passion For Beauty And Makeup: A Successful Beauty Advisor At Sephora Should Have A Genuine Passion For All Things Beauty. This Includes Staying Up-To-Date With The Latest Trends, Attending Trainings, And Constantly Learning About New Products And Techniques. Your Enthusiasm For Beauty Should Also Be Evident To Customers, As It Will Inspire Them To Trust Your Recommendations.
Time Management
Brand Knowledge
customer service
Visual merchandising
retail operations
Color Matching
Makeup Application
Sales Techniques
Trend Forecasting
Skincare Knowledge
Product Recommendations
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Beauty Advisor - Sephora in Houston, TX, USA is $33,000 - $50,000 per year. However, this can vary depending on factors such as the size and location of the Sephora store, the individual's experience and skills, and their job performance.
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Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.
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