Operations & Housekeeping Associate

Welcome to Kohl's, where we believe in providing exceptional customer service and maintaining a clean and organized environment for our shoppers. As an Operations & Housekeeping Associate, you will play a crucial role in ensuring the smooth operation of our store and creating a positive shopping experience for our customers. We are seeking individuals who are detail-oriented, customer-focused, and have a passion for maintaining a tidy and welcoming atmosphere. If you are a team player with a strong work ethic and a desire to contribute to a successful retail team, we would love to have you join our Kohl's family.

1. Greet and welcome customers as they enter the store, providing a friendly and inviting atmosphere.
2. Maintain a clean and organized store environment by regularly cleaning and restocking shelves, displays, and fitting rooms.
3. Follow company guidelines and standards for housekeeping and visual merchandising to ensure a visually appealing and easy-to-navigate shopping experience for customers.
4. Monitor and maintain cleanliness of all areas including sales floor, back room, restrooms, and break room.
5. Respond to and address customer inquiries, concerns, and complaints in a professional and courteous manner.
6. Collaborate with team members to ensure that all tasks are completed efficiently and in a timely manner.
7. Assist with receiving and processing merchandise shipments, ensuring accuracy and efficiency.
8. Utilize equipment and supplies correctly and safely, following all safety protocols.
9. Perform daily store opening and closing procedures, including cash handling and security procedures.
10. Act as a brand ambassador by representing Kohl's values and providing exceptional customer service at all times.
11. Communicate any maintenance or housekeeping needs to management in a timely manner.
12. Proactively seek out and complete additional tasks and projects as assigned by management.
13. Continuously strive to improve the overall shopping experience for customers by identifying and addressing any issues or concerns.
14. Adhere to all company policies and procedures, including dress code and code of conduct.
15. Maintain a positive and professional attitude, even during busy or challenging times, to contribute to a positive work environment.

According to JobzMall, the average salary range for a Operations & Housekeeping Associate in Columbus, GA, USA is $8.50 - $12.50 per hour. This may vary based on experience, qualifications, and the specific company or organization the individual is working for.

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.