Asset Protection Agent
Welcome to Lowe's, where we strive to provide our customers with exceptional service and products. As an Asset Protection Agent, you will play a crucial role in ensuring the safety and security of our stores, merchandise, and team members. We are looking for individuals who are detail-oriented, proactive, and possess strong communication and problem-solving skills. If you are passionate about protecting assets and providing a safe environment for our customers and employees, we invite you to join our team at Lowe's.
- Monitor and maintain a safe and secure environment in the store for customers and employees.
- Patrol the store premises and identify any potential security risks or threats.
- Respond to security alarms and handle any emergency situations in a calm and efficient manner.
- Conduct regular inspections to ensure all security systems and equipment are in proper working order.
- Collaborate with store management and team members to develop and implement security protocols and procedures.
- Observe and report any suspicious or criminal activities to the appropriate authorities.
- Investigate and document any incidents, accidents, or thefts that occur in the store.
- Train and educate store employees on safety and security procedures to prevent and mitigate risks.
- Conduct audits and inventory checks to ensure merchandise is properly accounted for and secured.
- Work closely with law enforcement and other external agencies when necessary.
- Communicate effectively with customers and address any security concerns or issues they may have.
- Stay informed about current security trends and make recommendations to improve the store's security measures.
- Maintain confidentiality and handle sensitive information with discretion.
- Comply with all company policies, procedures, and regulations related to asset protection.
- Demonstrate a high level of professionalism and customer service at all times.
Experience In Loss Prevention: Candidates Should Have Prior Experience In Loss Prevention Or Asset Protection, Ideally In A Retail Environment.
Knowledge Of Security Systems: Familiarity With Security Systems And Equipment Such As Closed-Circuit Television (Cctv) Cameras, Alarms, And Access Control Systems Is Essential For This Role.
Strong Communication Skills: Asset Protection Agents Must Have Excellent Communication And Interpersonal Skills To Effectively Interact With Customers, Employees, And Law Enforcement Agencies.
Attention To Detail: Paying Close Attention To Detail Is Crucial For Identifying And Resolving Potential Security Risks And Preventing Theft And Fraud.
Physical Fitness: This Role May Involve Standing, Walking, And Patrolling For Extended Periods, So Candidates Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.
Inventory Management
Crisis Management
Conflict Resolution
customer service
Risk assessment
Teamwork
Loss prevention
Security protocols
Attention to
Emergency Response
Fraud detection
Surveillance Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Agent in Boise, ID, USA is $27,000 - $36,000 per year. This may vary depending on the specific company, experience level, and other factors.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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