Lowe's

Asset Protection Agent

Lowe's

Cape Coral, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Lowe's, our Asset Protection Agents play a vital role in ensuring the safety and security of our stores and customers. As an Asset Protection Agent, you will have the opportunity to use your critical thinking skills and attention to detail to prevent and detect theft and fraud. We are looking for individuals who are passionate about protecting our assets and providing a safe shopping environment for our customers. If you have a keen eye for detail and a strong sense of integrity, we invite you to join our team as an Asset Protection Agent at Lowe's.

  1. Monitor store premises: Conduct regular patrols and surveillance of the store to identify any potential security risks or suspicious behavior.
  2. Prevent theft and fraud: Use observation and investigative skills to identify and prevent theft and fraud, including internal and external theft.
  3. Respond to security incidents: Act quickly and appropriately to any security incidents, including theft, fraud, and other emergencies.
  4. Communicate with team members: Collaborate with store management and other team members to share information and coordinate efforts to prevent and address security issues.
  5. Enforce store policies: Ensure that all store policies and procedures related to security and asset protection are followed and enforced.
  6. Use security equipment: Operate and maintain security equipment, such as surveillance cameras, alarms, and access control systems.
  7. Conduct investigations: Conduct investigations into suspected theft or fraud incidents, gather evidence, and report findings to management and law enforcement when necessary.
  8. Train store employees: Provide training and guidance to store employees on security and theft prevention measures.
  9. Maintain accurate records: Keep detailed and accurate records of security incidents, investigations, and any other relevant information.
  10. Stay updated on security trends: Stay informed about current security trends and techniques to continuously improve the store's security measures.
  11. Ensure customer safety: Monitor customer behavior and intervene when necessary to ensure the safety of all customers and employees.
  12. Adhere to legal and ethical standards: Follow all legal and ethical standards related to asset protection, including privacy laws and company policies.
  13. Maintain confidentiality: Handle all security-related information with the utmost confidentiality and discretion.
  14. Remain vigilant: Maintain a high level of awareness and vigilance at all times to proactively identify and address any potential security threats.
  15. Provide excellent customer service: Demonstrate exceptional customer service skills when interacting with customers and addressing any security concerns they may have.
Where is this job?
This job is located at Cape Coral, FL, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Education Requirement For An Asset Protection Agent At Lowe's Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has Basic Knowledge And Understanding Of Core Concepts Such As Mathematics And Communication Skills.

  • Previous Experience In Security Or Loss Prevention: Candidates With Prior Experience In Security Or Loss Prevention Are Preferred For The Role Of Asset Protection Agent At Lowe's. This Experience Shows That The Candidate Is Familiar With The Tasks And Responsibilities Involved In Asset Protection.

  • Strong Communication And Interpersonal Skills: As An Asset Protection Agent, The Ability To Communicate Effectively And Build Relationships With Customers And Team Members Is Crucial. This Includes Being Able To Diffuse Potentially Volatile Situations And Handle Conflict In A Professional Manner.

  • Knowledge Of Safety And Security Protocols: An Understanding Of Safety And Security Protocols Is Necessary For An Asset Protection Agent. This Includes Knowledge Of Cctv Systems, Alarm Systems, And Emergency Procedures. Candidates With Certification In Security Or Law Enforcement May Have An Advantage.

  • Attention To Detail And Critical Thinking Skills: Asset Protection Agents Are Responsible For Identifying And Preventing Potential Theft Or Fraud. Therefore, Candidates Should Possess Strong Attention To Detail And Be Able To Think Critically And Analytically To Identify Suspicious Behavior And Take Appropriate Action.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Investigative Techniques

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Cape Coral, FL, USA is $13.50 to $19.50 per hour. The exact salary may vary depending on the specific job duties, experience level, and qualifications of the individual.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 25th, 2024
Apply BeforeMay 22nd, 2025
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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