Lowe's

Asset Protection Agent

Lowe's

Allentown, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Lowe's, our Asset Protection Agents are the first line of defense in our retail stores. Our agents provide a safe and secure environment for our customers and employees by identifying and deterring potential risks. As a Lowe's Asset Protection Agent, you will be responsible for observing and reporting suspicious activity, responding to alarms and initiating investigations.To be successful as an Asset Protection Agent at Lowe's, you must have strong customer service skills, excellent communication and problem-solving abilities, and a keen eye for detail. You should also be comfortable working in a fast-paced environment and be able to remain calm in stressful situations. An understanding of local laws and regulations is also necessary to ensure compliance.If you have the dedication and skills to be an effective Asset Protection Agent at Lowe's, we want to hear from you!

Responsibilities:

  1. Monitor store activity for suspicious behavior and initiate investigations as necessary.
  2. Respond to alarms and investigate incidents of theft or vandalism.
  3. Provide excellent customer service and maintain a safe and secure environment for customers and employees.
  4. Communicate effectively with customers and other store personnel.
  5. Stay up-to-date on local laws and regulations and ensure compliance.
  6. Utilize problem-solving skills to effectively resolve customer and employee issues.
  7. Remain calm and composed in stressful or high-pressure situations.
  8. Complete reports and document investigations as needed.
Where is this job?
This job is located at Allentown, PA, USA
Job Qualifications
  • Attention To Detail

  • Strong Organizational Skills

  • Excellent Communication Skills

  • Knowledge Of Security Systems And Processes

  • Ability To Maintain Composure In Stressful Situations

  • Proven Experience With Customer Service

  • Ability To Respond Quickly To Emergency Situations

  • Physical Ability To Handle Difficult Situations

Required Skills
  • Documentation

  • Security

  • Conflict Resolution

  • Auditing

  • customer service

  • Record keeping

  • Loss prevention

  • interrogation

  • safety

  • Surveillance

  • Investigation

  • Attention

  • Patrolling

  • Alertness

  • Standards Enforcement

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Allentown, PA, USA is $37,000 - $45,000 per year. This salary range can vary depending on experience, education, and other factors.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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