At Lowe's, our Asset Protection Agents are the first line of defense in our retail stores. Our agents provide a safe and secure environment for our customers and employees by identifying and deterring potential risks. As a Lowe's Asset Protection Agent, you will be responsible for observing and reporting suspicious activity, responding to alarms and initiating investigations.To be successful as an Asset Protection Agent at Lowe's, you must have strong customer service skills, excellent communication and problem-solving abilities, and a keen eye for detail. You should also be comfortable working in a fast-paced environment and be able to remain calm in stressful situations. An understanding of local laws and regulations is also necessary to ensure compliance.If you have the dedication and skills to be an effective Asset Protection Agent at Lowe's, we want to hear from you!
Responsibilities:
- Monitor store activity for suspicious behavior and initiate investigations as necessary.
- Respond to alarms and investigate incidents of theft or vandalism.
- Provide excellent customer service and maintain a safe and secure environment for customers and employees.
- Communicate effectively with customers and other store personnel.
- Stay up-to-date on local laws and regulations and ensure compliance.
- Utilize problem-solving skills to effectively resolve customer and employee issues.
- Remain calm and composed in stressful or high-pressure situations.
- Complete reports and document investigations as needed.
Attention To Detail
Strong Organizational Skills
Excellent Communication Skills
Knowledge Of Security Systems And Processes
Ability To Maintain Composure In Stressful Situations
Proven Experience With Customer Service
Ability To Respond Quickly To Emergency Situations
Physical Ability To Handle Difficult Situations
Documentation
Security
Conflict Resolution
Auditing
customer service
Record keeping
Loss prevention
interrogation
safety
Surveillance
Investigation
Attention
Patrolling
Alertness
Standards Enforcement
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Agent in Allentown, PA, USA is $37,000 - $45,000 per year. This salary range can vary depending on experience, education, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started