Client Services Assistant Account Manager

Are you a customer service-oriented individual with a passion for building strong relationships and providing exceptional support? Are you looking for an exciting opportunity to join a dynamic team at a leading retail company? If so, Lowe's is seeking a highly motivated and organized Client Services Assistant Account Manager to join our Client Services team. As a key member of our team, you will play a crucial role in managing and nurturing relationships with our clients, ensuring their satisfaction and success. This position requires excellent communication, problem-solving, and organizational skills, as well as a strong customer focus. If you are ready to take your career to the next level and be a part of a company that values teamwork and growth, we encourage you to apply for this role.

1. Manage and maintain relationships with clients, ensuring their satisfaction and success.
2. Act as the main point of contact for clients, responding to inquiries and providing timely and effective support.
3. Collaborate with the Client Services team to develop and implement strategies for enhancing client relationships.
4. Monitor and track client satisfaction and identify areas for improvement.
5. Assist in the development and execution of client retention initiatives.
6. Provide exceptional customer service and support to clients, resolving any issues or concerns in a professional and timely manner.
7. Maintain accurate and up-to-date client records, including contact information and communication history.
8. Coordinate and schedule client meetings, presentations, and other events.
9. Conduct client research and analysis to identify potential opportunities for growth.
10. Communicate regularly with clients to provide updates, gather feedback, and address any concerns.
11. Collaborate with internal teams to ensure client needs are met and expectations are exceeded.
12. Stay informed about industry trends and changes in order to better serve clients.
13. Represent the company in a professional and positive manner at all times.
14. Assist in the training and development of new team members.
15. Continuously seek out ways to improve and streamline processes to enhance client satisfaction.

According to JobzMall, the average salary range for a Client Services Assistant Account Manager in Mooresville, NC, USA is between $30,000-$50,000 per year. This range can vary depending on factors such as the size of the company, the specific duties and responsibilities of the role, and the level of experience and qualifications of the individual.

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.