Delivery Coordinator

Alpharetta, GA, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Welcome to Lowe's, where we are committed to helping our customers create the homes of their dreams. As a Delivery Coordinator, you will play a crucial role in ensuring that our customers receive their purchases in a timely and efficient manner. We are looking for a detail-oriented and customer-focused individual to join our team. If you are someone who is organized, thrives in a fast-paced environment, and has a passion for providing exceptional customer service, we want to hear from you!

Coordinate delivery schedules: The Delivery Coordinator will be responsible for managing and organizing the delivery schedules for all purchases made by Lowe's customers.
Track and monitor deliveries: It will be the responsibility of the Delivery Coordinator to track and monitor the progress of all deliveries, ensuring that they are completed on time and in accordance with customer expectations.
Communicate with customers: The Delivery Coordinator will serve as the main point of contact for customers regarding their deliveries, providing updates, addressing concerns, and resolving any issues that may arise.
Work with internal teams: The Delivery Coordinator will collaborate with various departments within Lowe's, such as sales, inventory, and transportation, to ensure a seamless delivery process.
Ensure accuracy and efficiency: It is the responsibility of the Delivery Coordinator to ensure that all delivery orders are accurate and completed efficiently, minimizing any delays or errors.
Maintain delivery records: The Delivery Coordinator will be responsible for maintaining accurate records of all delivery orders, including tracking information and customer feedback.
Provide exceptional customer service: As a representative of Lowe's, the Delivery Coordinator will be expected to provide exceptional customer service, addressing any questions or concerns in a professional and timely manner.
Train and supervise delivery team: The Delivery Coordinator may be responsible for training and supervising the delivery team to ensure they are following proper procedures and providing excellent customer service.
Stay updated on delivery policies and procedures: The Delivery Coordinator will be required to stay updated on all delivery policies and procedures to ensure they are providing accurate and current information to customers.
Identify and implement process improvements: The Delivery Coordinator will be responsible for identifying any areas of improvement in the delivery process and working with management to implement changes for a more efficient and effective system.

Where is this job?

This job is located at Alpharetta, GA, USA

Job Qualifications

Excellent Communication Skills: A Delivery Coordinator At Lowe's Must Have Strong Verbal And Written Communication Skills To Effectively Communicate With Customers, Vendors, And Other Team Members.
Organizational Skills: This Role Requires The Ability To Handle Multiple Tasks And Prioritize Them Effectively. A Delivery Coordinator Must Also Be Able To Keep Track Of Deliveries, Schedules, And Paperwork In An Organized Manner.
Customer Service Experience: A Successful Delivery Coordinator At Lowe's Must Have Experience In Providing Exceptional Customer Service. This Includes Handling Customer Inquiries, Resolving Issues, And Ensuring Customer Satisfaction.
Knowledge Of Delivery Processes: Candidates Should Have A Good Understanding Of Delivery Processes, Including Scheduling, Tracking, And Managing Delivery Routes. This Knowledge Will Help Them Ensure Timely And Efficient Deliveries For Customers.
Attention To Detail: The Ability To Pay Close Attention To Details Is Crucial In This Role. Delivery Coordinators Must Ensure That All Delivery Orders Are Accurate, Address Any Discrepancies, And Maintain Accurate Records Of Delivery Schedules And Paperwork.

Required Skills

Inventory Management
Communication
Time Management
Quality
Multitasking
Attention to detail
customer service
Teamwork
Organization
Route planning
Problem-Solving
Prioritization

Soft Skills

Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability

Compensation

According to JobzMall, the average salary range for a Delivery Coordinator in Alpharetta, GA, USA is between $45,000 and $55,000 per year. This can vary depending on factors such as the specific company, the individual's level of experience, and their qualifications. Some companies may also offer additional benefits such as bonuses, commission, or health benefits.

Additional Information

Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 4th, 2024

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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