Lowe's

Delivery Coordinator

Lowe's

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly organized and detail-oriented individual with a passion for customer service and logistics? If so, we have the perfect opportunity for you as a Delivery Coordinator at Lowe's. As a member of our team, you will play a crucial role in ensuring the efficient and timely delivery of products to our valued customers. We are looking for someone who thrives in a fast-paced environment and has excellent communication skills to join our team. If you have a positive attitude, strong problem-solving skills, and the ability to multitask, we encourage you to apply for this exciting opportunity. Keep reading to learn more about the qualifications and responsibilities of this position.

  1. Coordinate and oversee the delivery of products to customers in a timely and efficient manner.
  2. Communicate with customers to schedule and confirm delivery times and address any concerns or issues.
  3. Collaborate with the warehouse team to ensure accurate inventory levels and efficient loading of delivery vehicles.
  4. Monitor delivery routes and adjust as needed to ensure on-time deliveries.
  5. Maintain accurate and organized records of delivery schedules, customer information, and product orders.
  6. Respond promptly to customer inquiries and concerns regarding delivery.
  7. Work closely with the sales team to provide excellent customer service and resolve any delivery-related issues.
  8. Stay up-to-date on product information and delivery procedures to provide accurate and helpful information to customers.
  9. Ensure compliance with all safety regulations and company policies during delivery operations.
  10. Continuously identify and implement process improvements to increase efficiency and effectiveness of delivery operations.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Excellent Communication Skills: A Delivery Coordinator At Lowe's Must Possess Strong Communication Skills To Effectively Coordinate With Customers, Delivery Drivers, And Store Associates.

  • Time Management: The Ability To Manage Schedules, Prioritize Tasks, And Meet Deadlines Is Crucial For A Delivery Coordinator To Ensure Timely And Efficient Delivery Of Products To Customers.

  • Organizational Skills: As A Delivery Coordinator, One Must Have Excellent Organizational Skills To Track And Manage Inventory, Delivery Schedules, And Customer Orders.

  • Customer Service Oriented: Lowe's Places A Strong Emphasis On Providing Exceptional Customer Service. Therefore, A Delivery Coordinator Must Have A Customer-Centric Mindset And Be Able To Handle Customer Inquiries, Concerns, And Complaints In A Professional And Timely Manner.

  • Knowledge Of Delivery Processes: Candidates For This Role Should Have A Good Understanding Of Delivery Processes, Including Loading, Unloading, And Transportation Of Products. Familiarity With Delivery Software And Systems Is Also Preferred.

Required Skills
  • Data Analysis

  • Logistics Management

  • Communication

  • Time Management

  • Multitasking

  • Inventory Control

  • customer service

  • Teamwork

  • Organization

  • Route planning

  • Problem-Solving

  • Order Fulfillment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Delivery Coordinator in Durham, NC, USA is $35,000 - $50,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, some employers may offer benefits such as health insurance, retirement plans, and bonuses which can impact the overall compensation package.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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