Are you a natural leader with a passion for customer service and operational excellence? Do you thrive in a fast-paced retail environment? If so, we have an exciting opportunity for you to join our team as a Fulfillment Team Lead at Lowe's. As the Fulfillment Team Lead, you will play a critical role in ensuring our customers receive exceptional service by leading a team to efficiently fulfill online orders and manage inventory. We are looking for a dynamic and motivated individual who is ready to take on a leadership role and help drive our fulfillment operations to success. If this sounds like you, keep reading to learn more about the qualifications we are looking for in our ideal candidate.
- Lead and manage a team of fulfillment associates to ensure efficient and accurate fulfillment of online orders.
- Provide exceptional customer service by ensuring orders are fulfilled in a timely manner and any issues are resolved promptly.
- Monitor and maintain inventory levels to ensure availability for online orders.
- Develop and implement strategies to improve fulfillment processes and increase efficiency.
- Train and coach team members on fulfillment procedures and best practices.
- Create and maintain schedules to ensure adequate coverage for fulfillment operations.
- Collaborate with other departments, such as sales and logistics, to ensure seamless operations and timely delivery of orders.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Identify and address any issues or obstacles that may impact fulfillment operations.
- Ensure compliance with safety and security protocols to protect inventory and customer information.
- Stay updated on industry trends and advancements in fulfillment technology to continuously improve operations.
- Communicate effectively with management and team members to provide updates on fulfillment operations and address any concerns.
- Foster a positive and productive work environment by promoting teamwork and professional development.
- Perform any other duties assigned by management to support the overall success of the fulfillment team.
Prior Supervisory Or Team Lead Experience In A Retail Or Warehouse Environment.
Strong Organizational And Time Management Skills, With The Ability To Prioritize Tasks And Delegate Responsibilities Effectively.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Train And Lead A Team.
Knowledge Of Inventory Management And Fulfillment Processes, Including Experience With Order Fulfillment Systems And Equipment.
Ability To Work In A Fast-Paced And Physically Demanding Environment, With A Focus On Meeting Productivity And Accuracy Goals.
Process Improvement
Data Analysis
Communication
Time Management
Team Management
Product knowledge
Attention to detail
Leadership
Inventory Control
customer service
Order Processing
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Fulfillment Team Lead in Tulsa, OK, USA is $40,000 - $60,000 per year. This may vary depending on the specific company, experience level, and other factors.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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