Fulfillment Team Lead

Are you a natural leader with a passion for customer service and operational excellence? Lowe's is seeking a highly motivated Fulfillment Team Lead to join our dynamic team. In this role, you will have the opportunity to lead and develop a team of fulfillment associates to ensure timely and accurate processing of customer orders. We are looking for someone who is detail-oriented, organized, and thrives in a fast-paced environment. If you are ready to take the next step in your career and make a positive impact on our customers' shopping experience, we encourage you to apply.

1. Lead and manage a team of fulfillment associates to ensure efficient and accurate processing of customer orders.
2. Develop and implement strategies to improve operational efficiency and customer satisfaction.
3. Train and coach team members to provide excellent customer service and maintain high standards of performance.
4. Monitor and track team productivity and provide regular reports to management.
5. Create and maintain schedules for team members to ensure adequate coverage and meet business needs.
6. Collaborate with other department leaders to ensure smooth and timely fulfillment of customer orders.
7. Identify and address any issues or challenges that may arise in the fulfillment process.
8. Maintain a high level of organization and attention to detail in all aspects of the fulfillment process.
9. Proactively solve problems and make decisions to maintain efficient and effective operations.
10. Serve as a role model for the team by demonstrating excellent customer service and professionalism at all times.
11. Continuously evaluate and improve processes to enhance the customer experience and meet business goals.
12. Stay updated on industry trends and best practices in fulfillment and customer service.
13. Uphold company standards and policies, ensuring compliance and promoting a positive work environment.
14. Take on additional responsibilities as needed to support the overall success of the fulfillment team.

According to JobzMall, the average salary range for a Fulfillment Team Lead in Wilmington, DE, USA is $45,000-$60,000 per year. This can vary depending on the company, experience level, and other factors. Some companies may offer additional benefits such as bonuses, health insurance, and retirement plans. It is best to research specific companies and their job postings for more accurate salary information.

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.