Welcome to Lowe's, where we believe in empowering our team members to make a positive impact in the lives of our customers. We are currently seeking a motivated and experienced Fulfillment Team Lead to join our dynamic and growing team. As a Fulfillment Team Lead, you will play a crucial role in ensuring the timely and accurate fulfillment of customer orders, while leading and developing a team of fulfillment associates. If you are a natural leader with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity.
- Oversee and manage the fulfillment team to ensure all customer orders are fulfilled in a timely and accurate manner.
- Train and develop team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Monitor and track team productivity and efficiency to ensure goals and targets are being met.
- Collaborate with other departments, such as sales and logistics, to coordinate order fulfillment and resolve any issues or delays.
- Ensure compliance with company policies and procedures, as well as safety regulations.
- Maintain a positive and professional work environment, promoting teamwork and a customer-centric mindset.
- Identify opportunities for process and workflow improvements to increase efficiency and customer satisfaction.
- Communicate with customers to address any concerns or inquiries related to order fulfillment.
- Create and maintain reports on team performance and provide regular updates to management.
- Stay up-to-date with industry trends and developments related to order fulfillment and customer service.
Strong Leadership Skills: As A Fulfillment Team Lead At Lowe's, You Will Be Responsible For Overseeing A Team Of Employees And Ensuring That They Are Motivated, Productive, And Meeting Performance Goals. Therefore, Strong Leadership Skills Are Essential For This Role.
Excellent Communication Skills: Effective Communication Is Crucial In A Fulfillment Team Lead Role At Lowe's. You Will Need To Communicate With Your Team, Other Department Managers, And Customers On A Daily Basis, So Excellent Verbal And Written Communication Skills Are A Must.
Experience In Inventory Management: As The Fulfillment Team Lead, You Will Be Responsible For Managing The Store's Inventory, Including Tracking Shipments, Monitoring Stock Levels, And Placing Orders. Previous Experience In Inventory Management Is Highly Desirable For This Role.
Knowledge Of Fulfillment Processes And Procedures: The Fulfillment Team Lead At Lowe's Is Responsible For Overseeing All Fulfillment Operations, Including Picking, Packing, And Shipping. Therefore, A Strong Understanding Of Fulfillment Processes And Procedures Is Necessary To Ensure Efficient And Accurate Fulfillment.
Ability To Work In A Fast-Paced Environment: The Fulfillment Department At Lowe's Is A Fast-Paced And Dynamic Environment, With High Volume Orders And Tight Deadlines. The Ideal Candidate For A Fulfillment Team Lead Role Should Be Able To Thrive In A Fast-Paced Setting And Handle Multiple Tasks Simultaneously.
Process Improvement
Inventory Management
Communication
Time Management
Product knowledge
customer service
Quality Control
Team Leadership
Organization
Problem-Solving
Supervision
Order Fulfillment
Communication
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fulfillment Team Lead in Waco, TX, USA is between $35,000 and $55,000 per year. This can vary depending on the company, experience level, and specific job responsibilities. Some fulfillment team leads may also receive bonuses or other incentives.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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