Welcome to Lowe's, where we are committed to helping our customers create the home of their dreams. We are currently seeking a driven and knowledgeable In Home Consultant to join our team. This role is perfect for someone who is passionate about home improvement and enjoys providing exceptional customer service. As an In Home Consultant, you will have the opportunity to work directly with customers in their homes, offering expert advice and product recommendations. If you have a strong background in home improvement and a desire to help others, we would love to hear from you!
- Provide exceptional customer service to all Lowe's customers.
- Demonstrate a strong knowledge and understanding of home improvement products and services.
- Conduct in-home consultations with customers, offering expert advice and product recommendations to help them achieve their dream home.
- Build and maintain relationships with customers to ensure their satisfaction and loyalty.
- Stay updated on industry trends and product knowledge to provide the most up-to-date information to customers.
- Utilize strong communication skills to effectively convey product information and recommendations to customers.
- Collaborate with other team members to ensure a seamless customer experience.
- Meet sales goals and targets set by management.
- Ensure all company policies and procedures are followed, including safety protocols.
- Continuously seek out ways to improve the customer experience and provide feedback to management.
Knowledge Of Home Improvement Products: An In Home Consultant At Lowe's Should Have A Thorough Understanding Of The Wide Range Of Home Improvement Products Offered By The Company. This Includes Knowledge Of Various Brands, Features, And Benefits Of Products Such As Appliances, Flooring, Lighting, And More.
Sales And Customer Service Experience: As An In Home Consultant, One Must Have Prior Experience In Sales And Customer Service To Effectively Communicate With Customers And Understand Their Needs. This Includes The Ability To Educate Customers On Products, Make Recommendations, And Close Sales.
Design And Space Planning Skills: A Strong Understanding Of Design And Space Planning Is Essential For An In Home Consultant At Lowe's. This Includes The Ability To Create Functional And Aesthetically Pleasing Designs For Customers' Homes, Using Lowe's Products And Services.
Excellent Communication And Interpersonal Skills: In Home Consultants Must Have Excellent Communication Skills To Effectively Interact With Customers, Coworkers, And Other Stakeholders. They Should Possess Strong Interpersonal Skills To Build Relationships With Customers And Provide Exceptional Service.
Time Management And Organization: The Role Of An In Home Consultant Requires Strong Time Management And Organization Skills To Juggle Multiple Tasks And Projects Simultaneously. This Includes The Ability To Schedule Appointments, Manage Project Timelines, And Maintain Accurate Records Of Customer Interactions.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Computer proficiency
Organization
Problem-Solving
Consultative
Product Demonstrations
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a In Home Consultant in San Diego, CA, USA is $40,000-$60,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the consultant. Some in-home consultants may also receive commissions or bonuses based on their sales performance, which can increase their overall earnings.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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