Lowe's

Night Operations Department Supervisor

Lowe's

Bakersfield, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced environment and enjoy working nights? Then Lowe's is looking for you to join our team as a Night Operations Department Supervisor!In this role, you will be responsible for overseeing the night operations of our store, ensuring that our customers have a seamless shopping experience. You will lead a team of dedicated associates, providing direction, support, and guidance to ensure the store runs smoothly and efficiently.To be successful in this position, you must have strong leadership skills, the ability to multitask, and a commitment to delivering excellent customer service. Prior supervisory experience and a flexible schedule are also required.If you are ready to take on a challenging and rewarding role in a dynamic retail environment, then we want to hear from you! Apply now to join the Lowe's team as our Night Operations Department Supervisor.

  1. Oversee the night operations of the store, including managing inventory and stocking shelves, ensuring a clean and organized store, and monitoring security protocols.
  2. Lead a team of associates, providing direction, support, and guidance to ensure the store runs smoothly and efficiently.
  3. Create and maintain a positive and inclusive work environment for associates, promoting teamwork and collaboration.
  4. Train and develop associates on store policies, procedures, and customer service best practices.
  5. Monitor customer satisfaction and address any issues or concerns in a timely and effective manner.
  6. Communicate effectively with other store departments and management to ensure a cohesive and efficient operation.
  7. Collaborate with the day operations department supervisor to ensure a smooth transition between shifts and consistent store operations.
  8. Maintain a high level of product knowledge and keep up-to-date with industry trends to assist customers and provide excellent service.
  9. Manage scheduling and staffing for the night shift, ensuring adequate coverage and efficient use of resources.
  10. Implement and enforce safety protocols to ensure a safe working environment for associates and customers.
  11. Monitor and report on sales and performance metrics, implementing strategies to improve efficiency and productivity.
  12. Handle customer escalations and complaints in a professional and timely manner.
  13. Conduct regular performance evaluations and provide feedback to associates to improve their performance.
  14. Remain flexible and adaptable to changing business needs, including working nights, weekends, and holidays as required.
  15. Uphold Lowe's values and standards at all times and represent the company in a professional and positive manner.
Where is this job?
This job is located at Bakersfield, CA, USA
Job Qualifications
  • Leadership Experience: The Ideal Candidate For A Night Operations Department Supervisor At Lowe's Should Have Prior Experience In A Leadership Role, Preferably In A Retail Or Warehouse Setting. They Should Be Able To Effectively Manage A Team And Delegate Tasks To Ensure Optimal Efficiency During Night Operations.

  • Knowledge Of Inventory Management: As A Night Operations Department Supervisor, The Candidate Will Be Responsible For Overseeing Inventory Levels And Ensuring Accurate Counts. They Should Have A Strong Understanding Of Inventory Management Systems And Be Able To Identify And Resolve Any Issues That May Arise.

  • Strong Communication Skills: This Role Requires Frequent Communication With Team Members, Other Departments, And Upper Management. The Candidate Should Possess Excellent Verbal And Written Communication Skills To Effectively Convey Information And Address Any Concerns.

  • Attention To Detail: A Night Operations Department Supervisor Must Be Detail-Oriented To Ensure All Tasks Are Completed Accurately And Efficiently. This Includes Monitoring Inventory Levels, Overseeing Store Cleanliness, And Ensuring Safety Protocols Are Followed.

  • Availability For Night Shifts: This Position Requires The Candidate To Work Night Shifts, Typically From 9Pm To 6Am. They Should Have A Flexible Schedule And Be Willing To Work Weekends And Holidays As Needed. Previous Experience Working Night Shifts Or In A 24/7 Operation Would Be Beneficial.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Budget management

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Team Leadership

  • Staff management

  • Problem-Solving

  • Sales strategies

  • Safety Protocols

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Night Operations Department Supervisor in Bakersfield, CA, USA is $50,000-$60,000 per year. However, this can vary depending on factors such as years of experience, specific job duties, and the company's size and industry. Some employers may also offer additional benefits such as bonuses, commissions, and healthcare benefits.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2024
Apply BeforeMay 22nd, 2025
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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