Operations Supervisor

Welcome to Lowe's, where we believe in providing exceptional customer service and high-quality products to our community. We are currently seeking an Operations Supervisor to oversee our store's daily operations and ensure the smooth functioning of our operations team. As an Operations Supervisor, you will be responsible for managing and coordinating the activities of our store's operations, including inventory management, scheduling, and customer service. We are looking for a highly organized and customer-focused individual who can lead a team to success. If you have a passion for retail and a strong understanding of operations management, we encourage you to apply for this exciting opportunity at Lowe's.

1. Oversee and manage the daily operations of the store, including inventory management, scheduling, and customer service.
2. Lead and supervise a team of operations staff, providing guidance and support to ensure smooth functioning of all operations.
3. Develop and implement strategies to improve efficiency and productivity within the operations department.
4. Monitor inventory levels and make necessary adjustments to ensure adequate stock levels and prevent overstocking or stock shortages.
5. Create and maintain schedules for operations staff, ensuring proper coverage during peak business hours.
6. Assist with customer inquiries and complaints, ensuring a high level of customer satisfaction at all times.
7. Develop and maintain strong working relationships with vendors and suppliers to ensure timely and accurate delivery of products.
8. Conduct regular audits to ensure compliance with company policies and procedures.
9. Train and onboard new operations staff, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively.
10. Collaborate with other departments, such as sales and merchandising, to ensure a cohesive and efficient operation.
11. Monitor and analyze operational data to identify areas for improvement and implement solutions.
12. Stay updated on industry trends and best practices in operations management to continuously improve processes and procedures.
13. Adhere to all safety and security protocols to maintain a safe and welcoming environment for both customers and staff.
14. Handle any escalated customer complaints or issues in a timely and professional manner.
15. Act as a role model and mentor for staff, promoting a positive work culture and fostering a team-oriented environment.

According to JobzMall, the average salary range for a Operations Supervisor in Chino, CA, USA is $60,000 - $80,000 per year. However, this can vary depending on the industry, company, and level of experience of the individual. Some Operations Supervisors may earn less or more than this average range.

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.