Sales Floor Department Supervisor
At Lowe's, we believe in the power of teamwork and exceptional customer service. As a Sales Floor Department Supervisor, you will play a crucial role in leading and motivating a team of associates to deliver top-notch service and drive sales. We are seeking a highly organized and customer-focused individual with experience in retail sales and leadership. If you are passionate about providing an exceptional shopping experience for our customers and have a proven track record of driving sales, we want you to join our team!
- Lead a team of sales associates in providing exceptional customer service to all Lowe's customers.
- Motivate and inspire team members to meet and exceed sales goals.
- Ensure that all associates are trained and knowledgeable in the products and services offered by Lowe's.
- Create and maintain a positive and inclusive work environment for all team members.
- Monitor and track sales performance, providing guidance and support to improve results.
- Develop and implement strategies to drive sales and increase customer satisfaction.
- Collaborate with other department supervisors and store management to achieve overall store objectives.
- Maintain a high level of product knowledge and stay updated on industry trends and competitors.
- Handle and resolve customer complaints and concerns in a timely and professional manner.
- Conduct regular meetings and trainings to communicate sales goals, updates, and expectations.
- Monitor inventory levels and communicate with appropriate departments to ensure product availability.
- Implement and enforce company policies and procedures.
- Assist with scheduling and assigning tasks to team members to ensure efficient and effective operations.
- Participate in hiring, training, and evaluating sales associates.
- Continuously seek opportunities to improve processes and enhance the customer experience.
Strong Leadership Skills: A Sales Floor Department Supervisor At Lowe's Must Possess Excellent Leadership Abilities, Including The Ability To Motivate And Guide A Team Of Sales Associates.
Sales Experience: The Ideal Candidate Should Have A Proven Track Record Of Successful Sales Experience, Preferably In A Retail Environment. This Will Demonstrate Their Ability To Drive Sales And Meet Targets.
Excellent Communication Skills: Effective Communication Is Crucial In This Role, As The Sales Floor Department Supervisor Will Need To Communicate With Both Customers And Employees On A Daily Basis. Strong Verbal And Written Communication Skills Are Essential.
Knowledge Of Home Improvement Products: Lowe's Is A Home Improvement Retailer, So Having A Good Understanding Of The Products And Services Offered Is Important For This Role. This Will Allow The Supervisor To Provide Accurate Information To Customers And Assist Sales Associates In Product Knowledge.
Problem-Solving Skills: As A Supervisor, The Candidate Should Be Able To Handle Any Issues Or Challenges That May Arise On The Sales Floor. This Requires Strong Problem-Solving Skills And The Ability To Make Quick And Effective Decisions.
Training
Communication
Time Management
Team Management
Product knowledge
Budget management
Leadership
Inventory Control
customer service
Merchandising
Problem-Solving
Sales strategies
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Floor Department Supervisor in Asheboro, NC, USA is $35,000 to $45,000 per year. However, this can vary depending on the specific company, experience level, and industry.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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