Banking Services Operations Associate

Are you a customer service professional with a passion for banking services? M&T Bank is looking for a Banking Services Operations Associate to join our team and provide clients with superior customer service.The successful candidate will have excellent communication and problem-solving skills, a strong understanding of banking operations and procedures, and a commitment to putting the customer first. You will be responsible for managing complex banking operations and resolving customer inquiries in a timely and professional manner.We're looking for an individual who is comfortable working in a fast-paced environment, has a positive attitude, and strong work ethic. If you are a team player with experience in banking operations, we would love to hear from you.

Responsibilities:

1. Respond to customer inquiries regarding banking operations in a timely and professional manner.
2. Ensure customer satisfaction by providing superior customer service.
3. Maintain knowledge of banking operations and procedures.
4. Manage complex banking operations.
5. Remain up-to-date on all banking regulations and policies.
6. Handle customer complaints and disputes in a professional and efficient manner.
7. Troubleshoot and resolve operational issues.
8. Maintain accurate records and documentation.
9. Demonstrate a positive attitude and strong work ethic.
10. Collaborate with team members to achieve desired outcomes.

According to JobzMall, the average salary range for a Banking Services Operations Associate in Baltimore, MD, USA is between $48,000 and $72,000 per year. This salary range is based on the current market rates and may vary depending on the candidate's experience and qualifications.

M&T Bank Corporation is a regional financial services company with more than $115 billion in assets. They provide banking, insurance, investments, mortgage and commercial financial services through more than 750 branches, 1800 ATMs, and a variety of online and mobile services.