Manager - Patient Pre-Arrival

Welcome to MaineGeneral Health! We are currently seeking a highly motivated and organized individual to join our team as a Manager of Patient Pre-Arrival. As the Manager of Patient Pre-Arrival, you will play a crucial role in ensuring a smooth and efficient patient experience by overseeing all aspects of pre-arrival processes. This is an excellent opportunity for an individual with strong leadership skills and a passion for providing exceptional patient care. The ideal candidate will have a background in healthcare administration, excellent communication skills, and a commitment to delivering high-quality services. If you are looking for a challenging and rewarding career in the healthcare industry, we encourage you to apply for this position.

1. Oversee all aspects of patient pre-arrival processes to ensure a smooth and efficient patient experience.
2. Develop and implement strategies, policies, and procedures to improve the pre-arrival process and enhance patient satisfaction.
3. Train and supervise staff to ensure they are knowledgeable and proficient in pre-arrival processes.
4. Monitor and analyze patient pre-arrival data and metrics to identify areas for improvement and implement solutions.
5. Collaborate with other departments to streamline processes and ensure timely and accurate pre-arrival information.
6. Ensure compliance with all healthcare regulations and standards related to pre-arrival processes.
7. Resolve any issues or concerns related to patient pre-arrival processes in a timely and effective manner.
8. Communicate with patients and their families to provide information and address any pre-arrival questions or concerns.
9. Maintain accurate and up-to-date records of pre-arrival processes and procedures.
10. Stay informed about industry trends and best practices related to patient pre-arrival to continuously improve processes.
11. Work closely with the billing department to ensure accurate insurance verification and coverage for patients.
12. Develop and maintain relationships with insurance companies and other external partners to facilitate pre-arrival processes.
13. Participate in departmental and hospital-wide meetings and initiatives to share updates, ideas, and collaborate on solutions.
14. Manage the pre-arrival budget and make recommendations for necessary resources and investments.
15. Represent the organization in a professional manner and uphold its mission and values.

According to JobzMall, the average salary range for a Manager - Patient Pre-Arrival in Waterville, ME, USA is $43,000 - $67,000 per year. This may vary based on the specific job duties, level of experience, and the employer's compensation policies.

MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of the people of the greater Kennebec Valley.