
Guest Experience Expert Concierge
We are looking for a talented and passionate Guest Experience Expert Concierge to join the Marriott International family! This is an outstanding opportunity for someone who is driven to provide outstanding service and wants to be part of a world-renowned hospitality brand. As Guest Experience Expert Concierge, you will be responsible for providing exceptional service to guests as well as colleagues. You will be expected to understand the needs of each guest and provide them with personalised service. You will also be responsible for providing efficient, accurate, and courteous information to guests.To be successful in this role, you must have excellent communication and customer service skills, as well as the ability to work well independently and as part of a team. A high level of discretion and professionalism is essential, as well as the ability to handle difficult situations with tact and diplomacy. You must also be able to remain calm under pressure and possess a knowledge of the surrounding area. Previous experience working as a concierge is highly desirable.
Excellent Communication And Interpersonal Skills.
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Excellent Problem-Solving Skills
Computer Proficiency
Ability To Multi-Task And Prioritize Tasks
Knowledge Of Local Attractions And Services
Knowledge Of Marriott International Services
Communication
Time Management
Multitasking
customer service
Hospitality
Collaboration
confidence
Empathy
Patience
Problem-Solving
Discretion
Adaptability
Professionalism
Organizational
Interpersonal
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Positive Attitude
According to JobzMall, the average salary range for a Guest Experience Expert Concierge in Boston, MA, USA is $39,238 - $59,858 per year. This range may vary depending on experience, education, and other qualifications.
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Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 leading hotel brands spanning 127 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world.

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