Marriott International

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Marriott International is looking for a highly motivated and dedicated Lead Concierge to join our team. At Marriott, we provide excellent customer service and strive for excellence in every aspect of our operations. We are looking for a Lead Concierge who is passionate about hospitality, has a great eye for detail and is able to respond quickly to guests’ needs.The successful candidate must have a minimum of two years of experience in a concierge role, preferably in a hotel setting. They must also possess strong interpersonal and communication skills and be able to provide excellent customer service. A positive and welcoming attitude is a must. Knowledge of local attractions and activities is an asset.This position requires the ability to prioritize and handle multiple tasks in a fast-paced environment. The Lead Concierge must be able to remain calm and professional at all times, even during peak business periods. Working flexible hours, including evenings and weekends, is also essential.If you are looking for an exciting opportunity to provide outstanding customer service and join our team of dedicated professionals, this is the perfect position for you!

Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Excellent Communication Skills

  • Excellent Organizational Skills

  • Ability To Work In A Fast-Paced Environment

  • Computer Literacy

  • Proven Customer Service Experience

  • Knowledge Of Local Area Attractions And Services

  • Ability To Manage Multiple Tasks And Prioritize Efficiently

Required Skills
  • Budgeting

  • Training

  • Networking

  • Communication

  • Scheduling

  • Multitasking

  • Negotiation

  • Leadership

  • Conflict Resolution

  • Mentoring

  • customer service

  • Problem-Solving

  • supervisory

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Lead Concierge in Boston, MA, USA is $23,000 - $45,000 per year. This salary range is based on the experience and qualifications of the individual.

Additional Information
Marriott International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 23rd, 2023
Apply BeforeMay 22nd, 2025
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About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 leading hotel brands spanning 127 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world.

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