Member Services Associate

We’re looking for an experienced and customer-focused Member Services Associate to join the team at Massachusetts General Hospital. As a Member Services Associate, you will provide quality customer service to members of the hospital, as well as ensure their inquiries and requests are handled in a timely manner. You will be the face of the hospital and an initial point of contact for members.The ideal candidate will have excellent customer service, communication, and problem-solving skills. They will also be able to work in a fast-paced, team-oriented environment and demonstrate initiative.If you have a passion for helping others and want to join a leading healthcare organization, we want to hear from you.

According to JobzMall, the average salary range for a Member Services Associate in Boston, MA, USA is between $34,000 and $50,000 per year. This range is based on salaries reported by employers in the area.

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.