Patient Escort Associate

Are you looking for a rewarding career in the healthcare industry? Massachusetts General Hospital is seeking a highly motivated and compassionate individual to join our team as a Patient Escort Associate. As a Patient Escort Associate, you will play a crucial role in ensuring the comfort and safety of our patients as they navigate the hospital. This is a great opportunity for individuals who are passionate about helping others and are looking to make a positive impact in the lives of patients. If you have excellent communication skills, a friendly demeanor, and a desire to work in a fast-paced environment, we encourage you to apply for this position.

1. Safely transport patients to and from various areas within the hospital, including but not limited to, diagnostic testing, surgery, and discharge.
2. Assist in transferring patients to and from beds, stretchers, and wheelchairs.
3. Ensure patient comfort and safety throughout the transport process.
4. Communicate effectively and professionally with patients, their families, and hospital staff.
5. Maintain a clean and organized work environment, including wheelchairs and stretchers.
6. Follow hospital policies and procedures, including infection control and privacy guidelines.
7. Be knowledgeable about hospital layout and directions to help patients navigate the facility.
8. Monitor and report any concerns or issues with patient transport to appropriate staff members.
9. Participate in training and education programs to stay updated on hospital procedures and protocols.
10. Provide exceptional customer service to patients and visitors, going above and beyond to meet their needs.
11. Collaborate with other departments to ensure efficient patient flow.
12. Adhere to strict confidentiality guidelines to protect patient information.
13. Maintain a positive and professional attitude at all times.
14. Willingness to work in a fast-paced and high-stress environment.
15. Handle emergency situations calmly and efficiently.
16. Assist with other duties as assigned by supervisor.

According to JobzMall, the average salary range for a Patient Escort Associate in Cambridge, MA, USA is $31,000 - $40,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual.

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.