Mediacom Communications

Customer Sales & Service Representative

Mediacom Communications

275 Norman Dr, Valdosta, GA 31601, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Interact with customers by telephone, as well as e-mail, mail and fax. Answer customer inquiries and solve problems regarding billing, services, and products. Assess customer needs and interests in order to present Mediacom products and services. Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services. Exceed or maintain minimum sales ,quality and productivity standards. Demonstrate courtesy and patience in customer relations. Troubleshoot basic service issues and schedule on site service calls when necessary. Receive and process customer payments.

Where is this job?
This job is located at 275 Norman Dr, Valdosta, GA 31601, USA
Job Qualifications
  • 1-2 years prior work experience in customer facing or technical role preferred

  • Ability to work evenings, weekends and holidays

  • Ability to work overtime when needed

Required Skills
  • Time Management

  • Troubleshooting skills

  • Record Keeping Skills

  • Data entry skills

  • Scheduling and coordinating

Soft Skills
  • Process Improvement

  • Results Oriented

  • Verbal communication

  • written communication

  • Attention to detail

  • Self-Driven

Compensation

According to JobzMall, the average salary range for a Customer Sales & Service Representative in 275 Norman Dr, Valdosta, GA 31601, USA is between $13.00 and $18.00 per hour. This range may vary depending on experience and qualifications.

Additional Information
Mediacom Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 31st, 2020
Apply BeforeMay 22nd, 2025
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About Mediacom Communications

Mediacom Communications Corporation is the nation's fifth largest cable television provider based on the number of video subscribers, and among the leading cable operators focused on serving smaller cities and towns.

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