Frequently Asked Questions about Mediacom Communications Careers

The dress code at Mediacom Communications is business casual. Typical attire includes collared shirts, dress pants, skirts, and dresses.

Mediacom Communications offers career paths in a variety of fields related to communications, media, and technology. These include customer service and support, sales, marketing, network engineering, system operations, finance, accounting, human resources, and IT.

The job search process at Mediacom Communications typically begins with an online application and then progresses to an in-person or virtual interview. If the applicant is successful in the interview process, they may be invited to complete a background check, drug screening, and/or other forms of assessment. Once all the required steps are completed, Mediacom Communications will contact the applicant if they are selected for the position.

At Mediacom Communications, the onboarding process begins with completion of the appropriate paperwork. This includes the I-9 form, tax forms, time sheet, benefits enrollment forms, and any other forms required by Mediacom. On the first day, the new hire is introduced to their supervisor, and the supervisor will explain the job expectations. The new hire will also receive an orientation to the company, its culture, and policies. The orientation may include a tour of the facility, discussions with other team members, and introductions to key personnel. After orientation, the new hire will receive hands-on training, which may include product demos, sales training, or other technical training. The supervisor will also provide additional guidance and feedback throughout the onboarding process.

Mediacom Communications does not offer a relocation assistance policy for new employees. However, the company does offer a variety of benefits, such as medical, dental, and vision insurance; 401(k) plan; and tuition reimbursement, that may help new employees transition to their new location.

The performance review process at Mediacom Communications is an annual process that begins with the employee completing a self-assessment. This is followed by a meeting with their supervisor to review the assessment and discuss areas for improvement. The supervisor then compiles a performance review document that outlines the employee's strengths, weaknesses, and goals for the upcoming year. This document is then reviewed and signed by the employee and their supervisor. Finally, the performance review document is submitted to Human Resources for inclusion in the employee's personnel file.

The work/life balance at Mediacom Communications is typically good. Employees are expected to meet their deadlines and work their assigned hours, but there is flexibility when needed. Managers understand that family and personal time are important and are willing to work with employees to accommodate their needs. The company also offers generous paid time off to encourage employees to take the time they need to recharge.

Mediacom Communications employees are encouraged to telework to the extent their job duties and responsibilities allow. Teleworking is subject to approval by the employee’s supervisor and must comply with all applicable policies and procedures. When teleworking, employees must adhere to the same standards of performance, customer service, and attendance as they would in the office.

The company policy on vacation and sick leave for Mediacom Communications employees is outlined in the company’s Employee Handbook. Generally, eligible employees will receive paid time off (PTO) in the form of vacation and sick days. The amount of PTO available to each employee is determined by their position and length of employment. Employees are also eligible for 12 paid holidays each year.

At Mediacom Communications, we strive to foster an inclusive and diverse environment that embraces and celebrates the unique backgrounds, perspectives, and experiences of our employees. We are committed to creating an environment of social and cultural awareness, respect, and understanding. We recognize and appreciate the value of each individual’s contributions and strive to provide equal opportunities for all employees. We also strive to ensure that our workplace is free from discrimination and harassment, and that our policies and practices are fair and equitable. We value the contributions of all employees and are committed to creating an environment that promotes a sense of belonging, respect, and safety for all.

Mediacom Communications is committed to providing a work environment free of discrimination, harassment, and prejudice. All employees must adhere to our policy of Zero Tolerance for Sexual Harassment. Sexual harassment is strictly prohibited and will not be tolerated in any form or manner. All employees are expected to treat each other with respect and dignity. This includes refraining from any and all inappropriate verbal or physical conduct that is sexual in nature, including but not limited to comments, jokes, or gestures. Any employee who is found to have violated this policy will be subject to disciplinary action, up to and including dismissal.

Mediacom Communications offers a variety of tuition assistance options for its employees. Eligible employees can receive up to $2,000 per year in tuition assistance for courses taken at accredited schools. Mediacom also offers a Tuition Reimbursement Program which provides a reimbursement of up to $2,500 per year for tuition and fees for job-related courses completed at accredited colleges and universities. The company also offers a Scholarship Program which awards up to $2,000 per semester to full-time employees who are in the process of completing an associate's degree or higher.

Mediacom Communications has a drug-free workplace policy in place that requires all employees to comply with federal and state laws regarding drug use. All Mediacom Communications employees are subject to drug testing, both pre-employment and randomly, as part of Mediacom’s commitment to maintaining a drug-free workplace.

Mediacom Communications takes the safety of its employees very seriously. The company has established a comprehensive safety program that outlines policies and procedures for safe work practices. This program includes training for employees on safe work practices, protective equipment, and accident prevention. The company also conducts regular safety inspections, provides safety guidelines and materials, and encourages employees to report any unsafe conditions or practices. Finally, the company provides a safe working environment that includes access to emergency medical services and a 24-hour emergency contact line.

Mediacom Communications offers a variety of employee recognition programs, including: • Service Awards: Recognizes employees’ continuous years of service. • Employee of the Month/Quarter/Year Awards: Recognizes employees’ outstanding performance throughout the year. • Team Achievement Awards: Recognizes teams for their successful accomplishments. • Special Recognition Awards: Recognizes employees for their extraordinary efforts and contributions to the organization. • Performance-based Awards: Recognizes employees for meeting or exceeding performance goals. • Community Service Awards: Recognizes employees who go above and beyond in serving their local communities.

Mediacom Communications is committed to corporate social responsibility through a variety of initiatives. Our core values are based on responsible corporate citizenship, which includes philanthropy, environmental stewardship, customer service and employee engagement. We strive to provide a safe and healthy work environment for our employees, support our local communities, and operate in an environmentally responsible manner. We also provide our customers with innovative services and products that enhance their lives. We are committed to protecting the environment and strive to reduce our energy consumption. We are also committed to preserving the environment by utilizing green technology, such as energy efficient solutions and renewable energy sources. We are committed to making our communities better by supporting local charities and organizations. We are dedicated to ensuring our customers have access to the best communications services and products available.

Mediacom Communications is committed to reducing its environmental impact and creating a more sustainable future. We are dedicated to reducing energy usage in our data centers, reducing paper consumption, and increasing the use of renewable energy sources. We are also actively engaged in recycling and waste reduction efforts, as well as exploring new ways of reducing our carbon footprint. In addition, we are committed to responsible sourcing of materials and supplies, and are actively engaged in responsible practices for our employees, customers, and the greater community.

Mediacom Communications offers a variety of mentoring opportunities for its employees, including group mentoring, peer mentoring, and executive mentoring. Group mentoring is a form of mentorship that involves a group of people with similar goals and interests meeting together to discuss topics related to their professional development. Peer mentoring is a type of mentorship that pairs two people with similar skills and experience and helps them learn from each other. Executive mentoring is a form of mentorship that offers experienced professionals the opportunity to provide guidance and advice to new or entry-level employees. Additionally, Mediacom Communications also offers virtual and online mentoring programs, which provide employees with the opportunity to participate in mentoring activities from the comfort of their home or office.

Mediacom Communications offers a number of career development opportunities for employees, including mentoring, tuition reimbursement, professional development programs, and online learning resources. Additionally, Mediacom offers an Employee Resource Group that provides support and resources for career growth. Mediacom also provides a career path program that allows employees to explore different career paths and receive guidance from experienced professionals.

Mediacom Communications offers a variety of wellness programs for its employees, including health and wellness initiatives such as annual physicals, health screenings, health assessments, flu shots, health education seminars, fitness classes and challenges, nutrition education, and stress management workshops. The company also offers financial wellness initiatives such as financial literacy classes, budgeting workshops, and retirement planning seminars. Other benefits include employee assistance programs, discounts on health clubs, and wellness activities such as walking and biking clubs.