
Manager, Provider Services
Molina Healthcare is looking for an experienced and motivated Manager, Provider Services to join our team. This position requires a highly organized and detail-oriented individual who can manage multiple projects and successfully lead their team. The successful candidate will have a strong customer service orientation, excellent communication, problem-solving, and interpersonal skills.The ideal candidate for this position will possess a Bachelor's degree in Healthcare Administration, Business Administration, or a related field and at least 3 years of experience in a healthcare provider services organization. Additionally, the candidate must have strong organizational, analytical, and planning skills with demonstrated ability to manage multiple projects within time constraints and budget. An understanding of healthcare provider services and processes is a plus. Above all, the successful candidate must have a passion for providing excellent customer service.
Responsibilities:
- Manage multiple projects and lead the provider services team.
- Ensure customer service standards are met.
- Develop and implement effective provider services processes and procedures.
- Monitor and analyze provider services operations to identify any issues and potential solutions.
- Collaborate with other departments within the organization to ensure successful delivery of services.
- Monitor and maintain budget for provider services.
- Develop and implement strategies to increase provider satisfaction.
- Train and mentor provider services staff.
- Prepare and present reports on provider services metrics.
- Maintain current knowledge of healthcare regulations and industry trends.
Strong Organizational And Time Management Skills
Excellent Interpersonal Skills
Ability To Multi-Task And Prioritize Workload
Knowledge Of Healthcare Regulations And Policies
Experience In Customer Service Or A Related Field
Proficiency In Microsoft Office And Related Programs
Ability To Communicate Effectively Both Verbally And In Writing
Ability To Complete Tasks Quickly And Accurately
Networking
Planning
Scheduling
Mentoring
organizing
directing
Coordinating
Problem-Solving
Supervising
Negotiating
Analyzing
Collaborating
Assessing
Delegating
Mediating
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, Provider Services in Long Beach, CA, USA is between $82,500 and $95,000. This range is based on the salaries reported by employers and job seekers in the area. Salaries can vary based on experience, skills, and other factors.
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Molina Healthcare is a managed care company headquartered in Long Beach, California, United States. The company provides health insurance to individuals through government programs such as Medicaid and Medicare.

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