Supervisor, Insurance Verification

At Natera, we are committed to providing leading-edge genetic testing services to improve the lives of patients and families. As a Supervisor of Insurance Verification, you will play a critical role in ensuring that our patients receive timely and accurate coverage information for their testing needs. We are seeking a highly organized and detail-oriented individual with previous experience in insurance verification and leadership skills to join our team. If you are passionate about helping others and have a strong understanding of insurance processes, we welcome you to apply for this exciting opportunity.

1. Oversee the insurance verification process for all patients, ensuring timely and accurate results.
2. Train and mentor a team of insurance verification specialists to ensure high-quality work and efficient workflow.
3. Develop and maintain relationships with insurance companies to stay up-to-date on coverage policies and procedures.
4. Collaborate with other departments, such as billing and customer service, to resolve any insurance-related issues or concerns.
5. Monitor and analyze insurance verification data to identify trends and make recommendations for process improvements.
6. Communicate with patients and healthcare providers to ensure understanding of insurance coverage and potential out-of-pocket costs.
7. Maintain strict confidentiality of patient information and compliance with HIPAA regulations.
8. Stay informed about changes in insurance regulations and policies that may affect the insurance verification process.
9. Ensure compliance with company policies and procedures, as well as state and federal laws.
10. Participate in cross-functional meetings to provide updates on insurance verification processes and discuss potential issues or improvements.
11. Develop and implement training programs for new hires and ongoing education for the insurance verification team.
12. Maintain and update insurance verification databases and systems to ensure accurate and efficient processing.
13. Monitor department performance metrics and provide regular reports to management.
14. Foster a positive and collaborative team environment to promote productivity and job satisfaction.
15. Collaborate with the billing department to ensure accurate and timely submission of insurance claims.
16. Act as a liaison between Natera and insurance companies to resolve any claim denials or appeals.
17. Ensure all insurance verification processes are in compliance with company policies and procedures, as well as state and federal laws.
18. Provide excellent customer service to patients and healthcare providers, addressing any concerns or issues related to insurance coverage.
19. Maintain a high level of professionalism and represent Natera in a positive manner at all times.
20. Perform any other duties or projects as assigned by management.

According to JobzMall, the average salary range for a Supervisor, Insurance Verification in Austin, TX, USA is between $50,000 and $70,000 per year. This may vary depending on the specific company, experience level, and additional benefits offered.

Natera is a genetic testing company that operates a CLIA-certified laboratory in San Carlos, California.