Northwell Health

Hospitality Liaison

Northwell Health

Sleepy Hollow, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re seeking a dynamic and passionate individual with a proven track record of success in hospitality to join Northwell Health as our Hospitality Liaison! This role will be responsible for creating a positive and inviting atmosphere for our patients and guests, delivering superior customer service, and maintaining the highest standards of hospitality.To be the successful candidate for this role, you must have a minimum of two years of experience in a customer service role. You must have excellent communication and interpersonal skills and demonstrate a highly professional image at all times. You must also be able to manage multiple tasks in a high-pressure environment and must be self-motivated and highly organized.If you thrive in a customer-oriented environment and have the necessary qualifications, we want to hear from you! We’re looking for a team member who takes pride in their work and is committed to providing superior hospitality and customer service to our patients and guests.

Responsibilities:

  1. Create a positive and inviting atmosphere for patients and guests.
  2. Deliver superior customer service.
  3. Maintain high standards of hospitality.
  4. Manage multiple tasks in a high-pressure environment.
  5. Stay self-motivated and highly organized.
  6. Take pride in work and provide superior hospitality and customer service.
  7. Answer customer inquiries and address customer concerns.
  8. Ensure compliance with all relevant laws and regulations.
  9. Monitor customer feedback and take appropriate action.
  10. Maintain accurate records of customer interactions.
Where is this job?
This job is located at Sleepy Hollow, NY, USA
Job Qualifications
  • Excellent Organizational Skills

  • Excellent Verbal And Written Communication Skills

  • Knowledge Of Northwell Health Policies And Procedures

  • Proficiency In Microsoft Office Suite

  • Excellent Interpersonal Skills

  • Demonstrated Ability To Manage Multiple Tasks Simultaneously

  • Ability To Make Independent Decisions And Problem Solve

  • Knowledge Of Customer Service Principles And Practices

Required Skills
  • Networking

  • Planning

  • Communication

  • Scheduling

  • organizing

  • Coordinating

  • Problem-Solving

  • Supervising

  • Greeting

  • Negotiating

  • Facilitating

  • Customer-Service

  • Conflict-Resolution

  • Interfacing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • collaboration

  • Adaptability

  • Problem-Solving

  • Initiative

Compensation

According to JobzMall, the average salary range for a Hospitality Liaison in Sleepy Hollow, NY 10591, USA is $55,000 - $85,000 per year. This range is based on salaries submitted anonymously to the site by employers and employees.

Additional Information
Northwell Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 23rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Northwell Health

Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.

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