
Paramedic Communications Coordinator
Welcome to Northwell Health, where our mission is to provide exceptional care and improve the health of our communities. We are currently seeking a dedicated and compassionate Paramedic Communications Coordinator to join our team in delivering life-saving emergency medical services. In this role, you will be responsible for coordinating and dispatching emergency medical services, ensuring timely and efficient responses to critical situations. If you are a skilled communicator with a passion for helping others, and meet the qualifications listed below, we welcome you to join our team and make a difference in people's lives.
- Coordinate and dispatch emergency medical services in a timely and efficient manner.
- Respond to critical situations with compassion and urgency.
- Maintain a high level of communication with emergency responders and healthcare facilities.
- Monitor and track emergency response times to ensure efficient delivery of care.
- Maintain accurate and up-to-date records of all emergency calls and responses.
- Communicate with patients and their families to provide support and reassurance during emergency situations.
- Maintain a thorough understanding of emergency medical protocols and procedures.
- Collaborate with other healthcare professionals to ensure seamless and coordinated care for patients.
- Stay updated on industry developments and changes in emergency response protocols.
- Provide training and guidance to new paramedics and emergency responders.
- Ensure compliance with all legal and regulatory requirements related to emergency medical services.
- Maintain a professional and compassionate attitude when dealing with patients, families, and colleagues.
- Continuously strive to improve the quality and efficiency of emergency medical services.
- Adhere to Northwell Health's mission and values in all interactions and tasks.
- Uphold a high level of confidentiality and discretion in all aspects of the job.
Current Paramedic Certification: The Ideal Candidate Should Have A Valid And Active Paramedic Certification, Demonstrating Their Knowledge And Skills In Emergency Medical Care.
Previous Emergency Communications Experience: Candidates Should Have A Minimum Of 2-3 Years Of Experience In A Similar Role, With A Strong Understanding Of Emergency Communication Protocols And Procedures.
Excellent Communication Skills: This Position Requires Effective Communication With Emergency Services Personnel, As Well As Patients And Their Families. Strong Verbal And Written Communication Skills Are Essential.
Knowledge Of Emergency Medical Services (Ems) Systems: A Solid Understanding Of Ems Systems, Including Dispatch Procedures, Ambulance Services, And Emergency Response Protocols, Is Crucial For This Role.
Ability To Multitask And Work Under Pressure: As A Paramedic Communications Coordinator, The Candidate Must Be Able To Handle Multiple Tasks And Prioritize Effectively, Even In High-Stress And Time-Sensitive Situations. The Ability To Remain Calm And Composed Under Pressure Is A Must.
Data Entry
Time Management
Multitasking
Incident Management
Critical Thinking
Medical Terminology
Team Leadership
Interpersonal Communication
radio communication
Emergency Response
Resource Coordination
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Paramedic Communications Coordinator in New York, NY, USA is $50,000 to $70,000 per year. However, this can vary depending on factors such as experience, education, and location.
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Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.

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