Novant Health is seeking a highly organized and detail-oriented individual to join our team as a Clerical Supervisor. The ideal candidate for this position will possess strong leadership and problem-solving skills, enabling them to effectively manage the clerical staff and oversee the day-to-day administrative operations of the department.The successful candidate for this role will need to have excellent communication and interpersonal skills, as well as the ability to multi-task in a fast-paced environment. A commitment to the organization’s values and goals is essential.If you’re excited by the prospect of joining a leading healthcare provider and helping to ensure its continued success, this could be the perfect opportunity for you.
Responsibilities:
- Supervise a team of clerical staff and ensure that all administrative tasks are completed efficiently and timely.
- Analyze and develop strategies to improve workflow and optimize processes.
- Monitor and track the progress of clerical staff, providing guidance and feedback as necessary.
- Ensure compliance with all applicable laws and regulations related to clerical operations.
- Analyze and resolve any issues or conflicts that may arise within the clerical team.
- Develop and implement standards of excellence in customer service, quality assurance, and accuracy.
- Manage the day-to-day operations of the department, including scheduling, staffing, and budgeting.
- Assist in the recruitment and training of new clerical staff.
- Maintain effective communication with other departments and ensure collaborative efforts to achieve organizational goals.
- Maintain a positive work environment and foster a culture of respect, teamwork, and collaboration.
Ability To Handle Multiple Tasks Simultaneously
Ability To Prioritize Tasks
Proficiency In Computer Software Programs
Strong Organizational And Interpersonal Skills
Ability To Manage And Direct Personnel
Excellent Oral And Written Communication Skills
Proven Problem-Solving Abilities
Knowledge Of Office Management Processes
Documentation
Training
Communication
Scheduling
Problem-Solving
Delegation
Multi-tasking
Organizational
Supervising
Interpersonal
Time-Management
Customer-Service
Conflict-Resolution
Prioritization
Record-Keeping
Communication
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
collaboration
Adaptability
According to JobzMall, the average salary range for a Clerical Supervisor in Charlotte, NC, USA is $26,829 to $52,094 per year. The average salary for a Clerical Supervisor in Charlotte, NC, USA is $38,963 per year. Salaries typically start from $26,829 and go up to $52,094.
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Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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