Novant Health

Director of Practice Operations

Novant Health

Raleigh, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Novant Health! We are currently seeking an experienced and dynamic individual to join our team as the Director of Practice Operations. As the Director of Practice Operations, you will play a critical role in overseeing the day-to-day operations of our medical practices and ensuring the highest level of quality care for our patients. We are looking for a driven leader with a passion for healthcare and a commitment to delivering exceptional results. If you possess excellent communication skills, a strategic mindset, and a strong understanding of healthcare operations, we invite you to apply for this exciting opportunity.

  1. Oversee the day-to-day operations of medical practices within Novant Health.
  2. Ensure high quality, efficient and effective patient care is delivered at all times.
  3. Develop and implement strategic plans to improve practice operations and patient satisfaction.
  4. Monitor and analyze key performance indicators to identify areas for improvement and implement solutions.
  5. Collaborate with other department heads and medical staff to ensure smooth integration and coordination of services.
  6. Lead and mentor practice managers and staff to promote a positive and productive work environment.
  7. Develop and maintain relationships with vendors, suppliers, and partners to ensure optimal pricing and service levels.
  8. Ensure compliance with all regulatory and legal requirements, including HIPAA and OSHA.
  9. Develop and manage budgets for practice operations and identify opportunities for cost savings.
  10. Communicate effectively with all levels of the organization, including physicians, to ensure alignment and understanding of practice goals and initiatives.
  11. Stay current with industry trends and best practices to continually improve practice operations.
  12. Develop and implement policies and procedures to maintain a safe and healthy work environment.
  13. Serve as a liaison between the medical practices and other departments within Novant Health.
  14. Facilitate and coordinate training and development programs for practice staff.
  15. Promote a culture of exceptional customer service and patient satisfaction.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Business Management, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Healthcare Operations Or Practice Management.

  • Strong Leadership Skills With The Ability To Manage And Motivate A Team.

  • In-Depth Knowledge Of Healthcare Regulations, Compliance, And Best Practices.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Various Stakeholders And Departments.

Required Skills
  • Budgeting

  • Process Improvement

  • Quality Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Team Management

  • Leadership

  • Decision-Making

  • Resource allocation

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Director of Practice Operations in Raleigh, NC, USA is $110,000-$150,000 per year. This can vary depending on the size and complexity of the practice, as well as the candidate's experience and qualifications.

Additional Information
Novant Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeMay 22nd, 2025
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About Novant Health

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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