
Medical Unit Receptionist
At Novant Health, we are looking for a Medical Unit Receptionist to join our highly skilled healthcare team. The Medical Unit Receptionist is an integral part of our team, providing administrative and customer service support to our medical unit. This position requires excellent organizational and communication skills, as well as the ability to multi-task effectively. The ideal candidate should possess a pleasant demeanor, a professional attitude, and the ability to maintain confidentiality. We are looking for someone to contribute to our team and to help us provide the highest level of care to our patients. If you believe you have the qualities and qualifications necessary to be a successful Medical Unit Receptionist, we invite you to apply!
Responsibilities:
- Greet patients upon arrival and provide general administrative assistance.
- Answer phone calls, take messages, and respond to customer inquiries.
- Schedule appointments and process medical records.
- Maintain accurate patient information in the electronic health record system.
- Assist with general administrative tasks such as filing, photocopying, and faxing.
- Ensure patient privacy and adhere to HIPAA regulations.
- Ensure that all medical unit paperwork is properly completed and filed.
- Provide exceptional customer service in a courteous and friendly manner.
- Assist medical staff with various tasks as needed.
- Monitor patient flow in the medical unit and ensure a smooth transition between visits.
Excellent Customer Service Skills
Knowledge Of Medical Terminology
High School Diploma Or Equivalent
Proficiency In Computers And Basic Office Equipment
Professional Demeanor And Appearance
Excellent Communication Skills (Verbal And Written)
Ability To Multitask
Ability To Maintain Confidentiality
Communication
Filing
Scheduling
Compassionate
Billing
Computer
Typing
Confidentiality
Problem-Solving
Multi-tasking
Organizational
Interpersonal
Greeting
Answering
Verbal
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
self-motivation
flexibility
Critical thinking
Teamwork
According to JobzMall, the average salary range for a Medical Unit Receptionist in Charlotte, NC, USA is $28,000 to $34,000 per year. The salary range may vary depending on the employer, experience, education, and other factors.
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Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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