Novant Health

Medical Unit Receptionist

Novant Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Novant Health, we are looking for a Medical Unit Receptionist to join our highly skilled healthcare team. The Medical Unit Receptionist is an integral part of our team, providing administrative and customer service support to our medical unit. This position requires excellent organizational and communication skills, as well as the ability to multi-task effectively. The ideal candidate should possess a pleasant demeanor, a professional attitude, and the ability to maintain confidentiality. We are looking for someone to contribute to our team and to help us provide the highest level of care to our patients. If you believe you have the qualities and qualifications necessary to be a successful Medical Unit Receptionist, we invite you to apply!

Responsibilities:

  1. Greet patients upon arrival and provide general administrative assistance.
  2. Answer phone calls, take messages, and respond to customer inquiries.
  3. Schedule appointments and process medical records.
  4. Maintain accurate patient information in the electronic health record system.
  5. Assist with general administrative tasks such as filing, photocopying, and faxing.
  6. Ensure patient privacy and adhere to HIPAA regulations.
  7. Ensure that all medical unit paperwork is properly completed and filed.
  8. Provide exceptional customer service in a courteous and friendly manner.
  9. Assist medical staff with various tasks as needed.
  10. Monitor patient flow in the medical unit and ensure a smooth transition between visits.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Medical Terminology

  • High School Diploma Or Equivalent

  • Proficiency In Computers And Basic Office Equipment

  • Professional Demeanor And Appearance

  • Excellent Communication Skills (Verbal And Written)

  • Ability To Multitask

  • Ability To Maintain Confidentiality

Required Skills
  • Communication

  • Filing

  • Scheduling

  • Compassionate

  • Billing

  • Computer

  • Typing

  • Confidentiality

  • Problem-Solving

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Greeting

  • Answering

  • Verbal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Medical Unit Receptionist in Charlotte, NC, USA is $28,000 to $34,000 per year. The salary range may vary depending on the employer, experience, education, and other factors.

Additional Information
Novant Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 4th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source.Β 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Novant Health

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started