Novant Health

Revenue Cycle Services Cash Application Specialist

Novant Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented individual with a passion for healthcare? Do you thrive in a fast-paced environment and have a strong understanding of revenue cycle management? Novant Health is seeking a skilled Cash Application Specialist to join our Revenue Cycle Services team. In this role, you will play a crucial part in ensuring accurate and timely posting of payments for our organization. We are looking for someone with a keen eye for detail, excellent communication skills, and a strong understanding of healthcare billing processes. If you are ready to make a difference in the financial health of a leading healthcare organization, we would love to hear from you.

  1. Accurately and efficiently process and post payments for Novant Health organization.
  2. Maintain a high level of attention to detail and accuracy in all cash application tasks.
  3. Communicate effectively with team members and other departments to resolve payment discrepancies and issues.
  4. Stay up-to-date on healthcare billing processes, industry changes, and company policies.
  5. Collaborate with revenue cycle management team to identify and implement process improvements.
  6. Ensure all payments are correctly applied to the appropriate patient accounts.
  7. Review and reconcile daily deposits to ensure accurate posting of payments.
  8. Investigate and resolve any payment discrepancies or errors in a timely manner.
  9. Maintain confidentiality and adhere to all HIPAA guidelines and regulations.
  10. Provide excellent customer service to patients and other stakeholders.
  11. Meet productivity and quality standards set by the organization.
  12. Assist with training new team members and provide ongoing support and guidance.
  13. Adhere to all company policies and procedures.
  14. Other duties as assigned by the supervisor or manager.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Proficiency In Financial Systems: A Cash Application Specialist At Novant Health Should Have A Strong Understanding Of Financial Systems And Be Able To Navigate Them Efficiently. This Includes Experience With Electronic Remittance Advice, Bank Lockbox, And Other Payment Processing Systems.

  • Knowledge Of Revenue Cycle Processes: The Ideal Candidate Should Have A Thorough Understanding Of Revenue Cycle Processes And How Cash Applications Fit Into The Overall Process. This Includes Knowledge Of Billing, Coding, And Insurance Claims.

  • Attention To Detail: A Cash Application Specialist Must Possess Strong Attention To Detail And Accuracy In Their Work. This Role Requires Processing A High Volume Of Payments, And It Is Crucial To Ensure That All Payments Are Applied Correctly To Patient Accounts.

  • Communication Skills: Effective Communication Is Essential For This Role As The Cash Application Specialist Will Be Interacting With Multiple Departments, Including Billing, Collections, And Customer Service. Strong Written And Verbal Communication Skills Are Necessary To Resolve Any Payment Discrepancies Or Issues.

  • Analytical Skills: The Ability To Analyze Data And Identify Trends Is Crucial For This Role. A Cash Application Specialist Should Possess Strong Problem-Solving Skills And Be Able To Identify And Resolve Any Issues Related To Payment Processing. Basic Knowledge Of Excel Or Other Data Analysis Tools Is A Plus.

Required Skills
  • Data Entry

  • Attention to detail

  • Claims Processing

  • Medical Terminology

  • Cash posting

  • Revenue cycle management

  • Excel proficiency

  • Payment reconciliation

  • Accounting Software

  • Insurance Knowledge

  • Account Balancing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Revenue Cycle Services Cash Application Specialist in Charlotte, NC, USA is between $38,000 and $52,000 per year. However, this can vary depending on factors such as experience, education, specific job duties, and the company or organization hiring. Some companies may offer higher salaries and additional benefits for this position. It is recommended to research specific job postings and company information for a more accurate salary estimate.

Additional Information
Novant Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 31st, 2024
Apply BeforeMay 22nd, 2025
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About Novant Health

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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