Account Manager Client Services

We are seeking a highly motivated and results-driven Account Manager Client Services to join our team at Optum. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and success with our services. This is an excellent opportunity for someone who is passionate about client management and thrives in a fast-paced, dynamic environment. The ideal candidate will possess strong communication and problem-solving skills, as well as a proactive and customer-focused mindset. If you are looking for a challenging and rewarding career in client services, we encourage you to apply for this role.

1. Develop and maintain strong relationships with clients, acting as their primary point of contact for all service-related inquiries and issues.
2. Understand and effectively communicate Optum's services and offerings to clients, ensuring they are aware of all available options and benefits.
3. Collaborate with cross-functional teams to develop and implement strategies to meet client needs and goals.
4. Proactively identify and address any potential issues or concerns that may arise, working to find timely and effective solutions.
5. Conduct regular check-ins and meetings with clients to review their satisfaction and success with Optum's services.
6. Serve as a trusted advisor to clients, providing guidance and recommendations based on industry knowledge and best practices.
7. Ensure all client data and information is accurately maintained and up-to-date in company databases.
8. Monitor and track client progress and results, providing regular reports and updates to management.
9. Actively seek out opportunities for account growth and expansion, working to increase revenue and profitability.
10. Stay informed on industry trends and developments, sharing relevant information with clients to enhance their understanding and experience with Optum.
11. Maintain a high level of professionalism and customer service at all times, representing Optum in a positive and professional manner.
12. Collaborate with sales and marketing teams to support new client acquisition and retention efforts.
13. Continuously evaluate and improve processes and procedures related to client services to ensure maximum efficiency and effectiveness.
14. Adhere to all company policies and procedures, as well as industry regulations and compliance standards.
15. Continuously strive to exceed client expectations and maintain high levels of client satisfaction.

According to JobzMall, the average salary range for a Account Manager Client Services in Eden Prairie, MN, USA is between $55,000 - $80,000 per year. This can vary depending on factors such as experience, education, and the specific industry or company the individual is working for.

Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve our patients' quality of life while containing healthcare costs. Our strength is in our steadfast commitment to our guiding principle of coordinated care. Our physicians strive daily to bring the benefits of coordinated care to more than 600,000 managed care patients in California, who represent the diversity of cultures, socioeconomic groups, ages, and health statuses in the communities we serve.