Retail Team Lead

Are you seeking a challenging, fast-paced position in retail? Party City is looking for a motivated and organized Retail Team Lead with strong customer service and interpersonal skills to join our team. As our Retail Team Lead, you will be in charge of leading the store team and increasing sales performance in the store. You will be responsible for providing excellent customer service, ensuring all store operations are running smoothly, and developing team members to their full potential.To be successful in this role, you must possess a minimum of two years of experience in a retail environment, excellent customer service and communication skills, and the ability to multitask while maintaining a positive attitude. You must also be highly organized, able to work independently, and have a strong work ethic. If you have a passion for the retail industry and are looking for an opportunity to take on a leadership role, this job is for you!

Responsibilities:

1. Lead store operations, including staff scheduling, customer service, sales, inventory management, and loss prevention.
2. Develop team members to their full potential by providing direction, feedback, and coaching.
3. Implement strategies to increase sales performance and customer satisfaction.
4. Monitor store performance and take corrective action when necessary.
5. Ensure store is clean, organized, and up to company standards.
6. Handle customer complaints and inquiries in a timely manner.
7. Maintain accurate records and reports for store operations.
8. Manage store budget and ensure compliance with company policies and procedures.
9. Develop and maintain positive relationships with customers, vendors, and other staff members.
10. Ensure compliance with state and federal laws and regulations.

According to JobzMall, the average salary range for a Retail Team Lead in Redwood City, CA, USA is $15.00 - $20.00 per hour. This range may vary depending on the company, location, experience, and qualifications of the individual employee.

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.