Do you have a knack for leading and inspiring a team? Are you highly organized, able to multitask efficiently, and focused on customer satisfaction? Are you passionate about retail and looking for a career in store operations? If so, we want you to join our team as a Retail Team Lead at Party City!At Party City, our Retail Team Leads are the go-to for our customers and team members alike. To be successful in this role, you must have excellent communication skills, a service-oriented attitude, and the ability to motivate and direct the team towards success. You will be responsible for providing exceptional customer service, ensuring efficient operations, and contributing to the overall success of the store.We require a minimum of two years of retail experience, preferably in a leadership role. In addition, you should have a high school diploma or equivalent. If you have a degree in related field, that's a plus! You must also be able to work a flexible schedule, including nights and weekends.If this sounds like the perfect opportunity for you, please apply today!
Responsibilities:
- Monitor sales performance and set goals for the team to ensure customer satisfaction
- Provide support and guidance to team members during their shifts
- Ensure all store operations are run efficiently and comply with all relevant policies and procedures
- Maintain a clean and organized store environment
- Implement and maintain loss prevention measures
- Oversee and manage inventory levels and stock replenishment
- Train and develop team members to ensure their success
- Address customer complaints and inquiries in a professional manner
- Participate in store meetings and team huddles
- Generate and analyze regular sales reports to identify areas of improvement
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Ability To Motivate And Lead A Team
Proficiency In Microsoft Office
Ability To Delegate Tasks
Good Interpersonal And Communication Skills
Strong Organizational And Planning Skills
Ability To Identify And Resolve Problems
Training
Sales
Inventory
Coaching
Scheduling
Leadership
customer service
Reporting
Merchandising
Pricing
organizing
receiving
Motivation
Problem-Solving
Supervision
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
Teamwork
collaboration
Adaptability
According to JobzMall, the average salary range for a Retail Team Lead in Louisville, KY, USA is $32,000 to $45,000 per year. This range is based on a variety of factors such as experience, location, and qualifications.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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