Party City is looking for an organized, results-driven Retail Team Lead to join our team! As the Retail Team Lead, you will be responsible for the daily operations of our store, providing exceptional customer service, and leading and developing our retail team. To be successful in this role, you must have an engaging personality, a passion for retail, and experience in a customer-facing role. Our ideal candidate is an excellent communicator with strong problem-solving skills and an eye for detail. If you are looking for an exciting opportunity to work in a dynamic retail environment, we want to hear from you!
Responsibilities:
- Lead and develop the retail team, including training, evaluating, and motivating team members.
- Oversee daily operations of the store, including customer service, sales, restocking, and inventory management.
- Ensure store meets all safety and security standards.
- Handle customer inquiries and complaints in a professional manner.
- Monitor sales performance and identify areas for improvement.
- Create strategies to enhance customer experience and increase sales.
- Develop and implement promotional campaigns to drive sales.
- Monitor stock levels and order new items as needed.
- Maintain store appearance and ensure it is clean and organized.
- Prepare reports and analyze data to measure performance.
Strong Communication Skills
Ability To Resolve Customer Complaints
Excellent Customer Service
Ability To Manage Staff
Ability To Monitor And Report On Store Performance
Knowledge Of Merchandising And Stocking Processes
Proficiency In Cash Handling
Knowledge Of Sales Techniques
Training
Planning
Communication
Sales
Inventory
Scheduling
Leadership
customer service
Merchandising
Teamwork
organizing
Motivation
Problem-Solving
Supervision
Attention-To-Detail
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Team Lead in Hawthorne, CA, USA is between $31,000 and $48,000 per year. This range is based on an analysis of salaries from various sources, such as job postings, salary surveys, and other online sources. The salary range may also vary depending on the experience and qualifications of the individual.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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