Are you a natural leader with a passion for retail and a love for all things party-related? Do you thrive in a fast-paced environment and enjoy motivating and supporting a team? If so, Party City is searching for a Retail Team Lead to join our dynamic and fun-loving team! As the Retail Team Lead, you will be responsible for overseeing daily operations, driving sales, and providing exceptional customer service. We are looking for a driven and enthusiastic individual who can lead by example and create a positive and energetic atmosphere for both customers and team members. Are you ready to take on this exciting and rewarding role? Keep reading to see if you have what it takes!
- Oversee Daily Operations: The Retail Team Lead will be responsible for ensuring smooth and efficient operations on a daily basis. This includes opening and closing procedures, managing cash handling and inventory, and resolving any customer or employee issues that may arise.
- Drive Sales: The primary responsibility of the Retail Team Lead is to drive sales and meet or exceed store targets. This includes setting sales goals, monitoring performance, and implementing strategies to boost sales, such as upselling and cross-selling.
- Provide Exceptional Customer Service: The Retail Team Lead must lead by example when it comes to providing exceptional customer service. This includes greeting and assisting customers, resolving any complaints or concerns, and creating a positive and welcoming atmosphere in the store.
- Motivate and Support Team: As a natural leader, the Retail Team Lead will be responsible for motivating and supporting their team. This includes setting expectations, providing feedback and coaching, and creating a positive and inclusive work environment.
- Ensure Compliance: The Retail Team Lead will be responsible for ensuring compliance with company policies and procedures, as well as any local or state regulations. This includes maintaining a safe and clean store environment and adhering to all safety protocols.
- Train and Develop Team Members: The Retail Team Lead will play a key role in training and developing new team members. This includes teaching them about company policies and procedures, product knowledge, and sales techniques.
- Monitor Inventory: The Retail Team Lead will be responsible for monitoring inventory levels and placing orders as needed. This includes conducting regular inventory counts and ensuring that the store is adequately stocked at all times.
- Collaborate with Management: The Retail Team Lead will work closely with store management to communicate any issues or concerns, share ideas for improving store operations, and implement new initiatives.
- Embody Company Culture: As a representative of Party City, the Retail Team Lead must embody the company's values and culture. This includes being enthusiastic, energetic, and passionate about all things party-related.
Previous Retail Leadership Experience: A Successful Candidate For A Retail Team Lead Position At Party City Should Have At Least 1-2 Years Of Previous Experience In A Leadership Role Within A Retail Environment. This Experience Should Showcase Their Ability To Effectively Manage A Team And Drive Sales.
Strong Customer Service Skills: As A Retail Team Lead, It Is Essential To Have Excellent Customer Service Skills. This Includes The Ability To Handle Difficult Customer Situations, Resolve Complaints, And Ensure A Positive Shopping Experience For All Customers.
Knowledge Of Party City Products: A Thorough Understanding Of Party City's Product Offerings Is Crucial For A Retail Team Lead. This Includes Knowledge Of Seasonal Items, Party Supplies, Costumes, And Decorations. This Knowledge Will Help The Team Lead Assist Customers And Make Informed Sales Recommendations.
Organizational And Time Management Skills: A Retail Team Lead Is Responsible For Overseeing The Day-To-Day Operations Of The Store, Including Inventory Management, Scheduling, And Team Management. Therefore, Strong Organizational And Time Management Skills Are Necessary To Ensure The Store Runs Smoothly And Efficiently.
Leadership And Communication Abilities: As The Main Point Of Contact For The Store Team, A Retail Team Lead Must Possess Strong Leadership And Communication Skills. This Includes The Ability To Delegate Tasks, Provide Clear Instructions, And Motivate Team Members To Achieve Sales Goals. Additionally, The Team Lead Should Be Able To Communicate Effectively With Both Customers And Superiors.
Inventory Management
Communication
Time Management
Product knowledge
Leadership
Event Planning
customer service
Team Building
Cash Handling
Visual merchandising
Sales management
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Team Lead in Denver, CO, USA is $37,000-$44,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some Retail Team Leads may make more or less than this range. It is important to research the specific job market and company to get a more accurate salary estimate.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.
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