Store Team Leader

Welcome to Party City, where fun is our business and customers are our top priority. We are currently seeking a dynamic and experienced Store Team Leader to join our team. As the Store Team Leader, you will be responsible for leading and managing a team of dedicated employees to ensure exceptional customer service and a positive shopping experience. Our ideal candidate is a natural leader with a passion for providing excellent customer service and a strong understanding of retail operations. If you are a motivated team player with a can-do attitude, we want you to be a part of our Party City family.

1. Lead and manage a team of employees to ensure a positive and productive work environment.
2. Provide exceptional customer service to all customers, ensuring their needs are met and exceeded.
3. Train and develop team members on customer service techniques, product knowledge, and company policies and procedures.
4. Create and implement strategies to increase sales and customer satisfaction.
5. Monitor and maintain inventory levels to ensure product availability for customers.
6. Work closely with upper management to achieve sales goals and targets.
7. Foster a positive and collaborative team dynamic through effective communication and conflict resolution.
8. Delegate tasks and responsibilities to team members to ensure efficient store operations.
9. Ensure compliance with all company policies, procedures, and safety guidelines.
10. Conduct performance evaluations and provide feedback and coaching to team members.
11. Handle customer concerns and complaints in a professional and timely manner.
12. Stay up-to-date on industry and market trends to make informed decisions for the store.
13. Create and maintain a visually appealing and organized store layout.
14. Adhere to and enforce all cash handling and loss prevention policies.
15. Continuously seek ways to improve store processes and procedures to enhance the overall customer experience.

According to JobzMall, the average salary range for a Store Team Leader in Tampa, FL, USA is between $50,000 and $75,000 per year. However, this can vary depending on factors such as the size and type of store, the individual's experience and qualifications, and the company's overall compensation structure. Some Store Team Leaders may also receive additional benefits such as bonuses, commission, and healthcare benefits.

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.