Customer Service & Integration Coordinator

PepsiCo is looking for an experienced and motivated Customer Service & Integration Coordinator to join our team. We’re offering a unique opportunity to use your customer service skills in a fast-paced environment, while also helping us to streamline the customer experience. The ideal candidate will have excellent organizational and communication skills, as well as a passion for helping others. If you’re a highly organized and customer-oriented individual who loves the challenge of a dynamic role, we’d love to hear from you!To be successful in this role, you should have experience in customer service and customer relationship management. You should also be highly knowledgeable on our products and services. Additionally, you should have the ability to think strategically and create innovative solutions. We’re looking for a team player who can work collaboratively and effectively with colleagues. An eye for detail and strong problem-solving skills are essential for this role.If you’re a customer service professional who’s eager to make a real impact at PepsiCo, we’d love to hear from you!

Responsibilities:

1. Serve as the primary point of contact for customers and provide excellent customer service
2. Develop and maintain a strong customer relationship management system
3. Take ownership of customer inquiries, complaints, and requests and ensure timely resolution
4. Communicate effectively with customers to ensure a positive customer experience
5. Analyze customer feedback to identify areas for improvement and recommend solutions
6. Develop and implement strategies to streamline the customer experience
7. Stay up-to-date on PepsiCo products and services
8. Work collaboratively with colleagues to ensure customer satisfaction
9. Utilize problem-solving skills to resolve customer issues quickly and effectively
10. Ensure accuracy and attention to detail in all customer interactions

According to JobzMall, the average salary range for a Customer Service & Integration Coordinator in Chicago, IL, USA is between $32,000 and $50,000 per year. Salaries can vary widely based on experience, qualifications, location, and other factors.

PepsiCo, Inc. engages in the manufacturing, marketing, distribution, and sale of beverages, foods, and snacks. It is a food and beverage company with a complementary portfolio of brands, including Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. It operates through the following segments: Frito-Lay North America; Quaker Foods North America; North America Beverages; Latin America; Europe Sub-Saharan Africa; and Asia, Middle East, and North Africa.